RM Digital & Business Excellence Manager

Job Summary:

The Business Excellence Lead will be responsible for driving commercial strategies & digital marketing initiatives as a part of Business excellence within the Asia region. This role focuses on monitoring business performance, increasing forecast accuracy, enhance brand visibility and engagement through innovative digital strategies, cross-region initiatives & strategic pillars. for the Asia region.  This is a man management role reporting into the Head of RM Asia.

Key Responsibilities:

• Develop and implement commercial strategies that align with overall business goals.
• Monitor business performance, analyze market trends and competitor activities to identify opportunities for growth.
• Increase forecast accuracy through robust analytical methods and data interpretation.
• Collaborate with sales teams to enhance performance through trainings, workshops and best practices.
• Lead cross-region initiatives to streamline processes and improve operational efficiency.
• Propose new ideas and strategies to enhance the Asia business, demonstrating strong analytical skills and critical thinking.
• Manage digital campaigns across various platforms, including social media, email, and search engines, ensuring alignment with overall business goals.
• Analyze campaign performance and optimize strategies based on data-driven insights to maximize impact across the team.
• Collaborate with the content team to create compelling digital content that resonates with target audiences and strengthens brand presence.
• Stay updated on digital marketing trends and technologies to ensure best practices are implemented and shared across the team.
• Monitor, report KPIs of the regional team to measure effectiveness and ROI, providing insights that drive continuous improvement.
• Foster a culture of excellence and accountability within the commercial team.

Qualifications:

• Bachelor’s degree in business administration, Marketing, or a related field; MBA preferred.
• Extensive knowledge of digital marketing tools and analytics platforms, with a proven track record of impactful campaigns.
• Strong creative and strategic thinking abilities.
• Excellent communication skills and ability to work in a fast-paced, collaborative environment.
• Minimum of 8 years of experience in commercial excellence or process improvement roles; An experience in a commoditized market would be an added advantage.

Skills:

• Strong analytical and problem-solving skills, with a self-driven approach to proposing innovative solutions.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Successful program implementation @ business process improvements, problem solving - 5 Why's , Risk Assessment & Business continuity planning would be an asset for the position.