What we're all about
Customer Care is a dynamic and fast-paced team environment, focused on delivering a better customer experience. Our teams interact daily with customers through email and on the phone. We’re more than just scripts or transactions. We care about customers in everything we do – we listen, we empathize, we advocate, and we help.
Our customers contact us because they trust our expertise and our ability to solve problems. The opportunity for growth exists for employees who demonstrate the ability and aspiration to take on roles of increased responsibility and complexity.
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Adrienne Dawson
Head of Customer Care
I am proud to work for a company whose purpose is to help accelerate access to better health for everyone. The Customer Care organization supports the company's mission by assisting customers with all aspects of order management. Working with a team of Problem Solvers is what I enjoy most. Discover how you can become part of our Problem Solving team.
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Mike Tivey
Manager of Customer Care
I’m passionate about helping people and teams realize their full potential. I’m incredibly proud of my team of leaders and all that we’re doing to improve the working experience for our employees so that they can deliver a better experience for our customers. We’re always looking for more talented people to join us!
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Jay Fopiano
Customer Care Manager
I love coaching, mentoring, and developing our employees to help them advance their careers within MilliporeSigma. I’m passionate about going above and beyond, ensuring that our customers' experience is exceptional. I encourage you to join our team and begin the journey.
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Adrienne Dawson
Head of Customer Care
I am proud to work for a company whose purpose is to help our customers solve the toughest problems in Life Science and accelerate access to better health for everyone. The Customer Care organization plays a critical role in supporting the company's mission by assisting customers with all aspects of order management. Working with a team of Problem Solvers is what I enjoy most. Discover how you become part of our Problem Solving team.
-
Mike Tivey
Manager of Customer Care
I’m passionate about helping people and teams realize their full potential. I’m incredibly proud of my team of leaders and all that we’re doing to improve the working experience for our employees so that they can deliver a better experience for our customers. We’re always looking for more talented people to join us!
-
Jay Fopiano
Customer Care Manager
I love coaching, mentoring, and developing our employees to help them advance their careers within MilliporeSigma. I’m passionate about going above and beyond, ensuring that our customers' experience is exceptional. I encourage you to join our team and begin the journey.
“Customer Care opens you up to many learning opportunities… It can be a great way to learn about a company in a short amount of time and it allows you to find certain areas of the company that interests you.”
Jazzmen White
“Customer care has been instrumental in giving me the necessary tools…There is no shortage of trainings and learning opportunities and I am encouraged to pursue any and every one that I feel is beneficial to me.”
Connor Brimley
“Customer Care opens you up to many learning opportunities… It can be a great way to learn about a company in a short amount of time and it allows you to find certain areas of the company that interests you.”
Jazzmen White
“Customer care has been instrumental in giving me the necessary tools…There is no shortage of trainings and learning opportunities and I am encouraged to pursue any and every one that I feel is beneficial to me.”
Burlington, MA
St. Louis, MO
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