Support Coordinator International Logistics

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

Your Role

The role of the Support Coordinator International Logistics will focus on ensuring the intercompany order management/fulfillment expectations are fully met in support of our NA manufactured products. Supporting the ISCO- NA FG Replenishment Team the coordinator will provide administrative support to the Life Science Business partners and all functional stakeholders. The role will develop the appropriate skills to drive and coordinate our in-house intercompany management processes to ensure we deliver the highest quality of service. Provide an initial point of contact for in-house intercompany order processing support. 

Responsibilities include:   

• Manage the order process procedure using the assigned systems including SAP as well as other ERP systems (EDI, web portal, email)
• Coordinate intercompany inquires, complaints and support with internal stakeholders who support our interface including It, Operations, Customer Managers, IT and Business Development.
• Prepare and manage day to day international shipment documentation in alignment with subsidiary contracts and internal compliance to agreed timescales and key performance measurements. 
• Prepare information as required to support both external and internal meetings.
• Work effectively and coordinate activities as required across internal teams.
• Be an internal champion for our Customer Relationship Management and use the established criteria to accurately manage and report status of intercompany activity and interactions.
• Work effectively with functional and support staff
• Supply administrative support when necessary to senior management
• Work closely with Operations on pre-shipment activities; including but not limited to export documentation; complaints management; reporting; RMA, Operational Intercept Tracking, as well as key projects as assigned
• Up to 5% travel
   

Physical Attributes:

• Lift, push, and or pull up to 50lbs
• Bend, stoop, squat, crawl, kneel, climb, and or reach above shoulder

Location: Onsite daily at our Allentown, PA location

Minimum Qualifications: 

• Bachelor’s Degree in Supply Chain Management, International Business, or other business discipline and 1+ years of work experience with international logistics, exports and ERP systems.
• 6 months of project support experience

Or

• High school diploma and 2+ years of work experience with international logistics, exports and ERP systems
• 6 months of project support experience

Preferred Qualifications:

• Knowledge of Oracle Order Management
• Knowledge of SAP P80 Tempo for Order Processing
• Understanding of operations, including order processing, logistics processes & procedures.
• Technical proficiency with appropriate procurement systems and analytic tools.
• Knowledge of MS office package (outlook, word, power point, excel and access)
• Excellent analytical, business process analysis and problem-solving capabilities.
• Ability to read, follow and understand standard operating procedures for Intercompany.
• Willingness to learn and quickly adjust to new tasks.
• Excellent and effective oral and written communication skills.
• Ability to work in self-directed environment.
• Ability to research problems using ERP systems.
• Highly motivated and results oriented.
• Ability to complete small scale projects or tasks on a deadline.

RSREMD

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html