Share this Job
Apply now »

We are experiencing a technical issue with the Careers Website. At the moment, applications are not possible. We are working on resolving the issue as soon as possible. Thank you for your patience.



A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


As part of the “Global Service Operation Center & Compliance” department in “Information Technology” you will support the IT domains operationally regarding the ensuring, modification, lifecycle management and relationship management of the  Computerized System Validation and Infrastructure Qualification of Computerized Systems. By performing complex process analysis, monitoring, reporting and governance you will support continual improvement activities for the “Validation and Infrastructure Qualification Process”. You will have to establish relationships with the IT domains and pro-actively support them to understand their process performance, indicators, and improvement areas. Work closely with all stakeholders eg. Corporate Quality Assurance and IT Infrastructure Qualification functions, IT Service Delivery Managers, Subject Matter Experts and Application Owners to ensure the smooth running of IT Application and Services.


Specifically, you will:

  • Support Validation and Infrastructure Qualification of Computerized systems (Operating Systems, Applications, Databases, Network, Servers) and oversee end-to-end process enforcement.
  • Support Application Validation and create relevant documents (Operating Systems, Databases, Network, Servers) are created, updated, and reviewed on the defined IT Quality standards (Computer Validation) and on time on the regular bases.
  • Support Computerized System Validation and IT Infrastructure Qualification and create relevant documents (Operating Systems, Databases, Network, Servers) are created, updated, and reviewed on the defined IT Quality standards (Computer Validation) and on time on the regular bases.
  • Provides input to IT Management for Compliance and risk-based approach on the Qualification state of the respective IT systems.
  • Support and participate internal and external Audit activities in scope of the Computer Validation and IT Infrastructure Qualification dimension of specifically regulated systems.
  • Identifies “Computer Validation and IT Qualification Management” process key performance indicators (KPIs), establishes KPI baselines and targets and guides process, tools, and people to meet the targets.
  • Observer and provide feedback to team management on the “IT Qualification Management & IT Quality Management” process improvement opportunities, where automation and self-service can increase efficiency in terms of reducing cost and time.



  • Academic Degree or equivalent and minimum 4 years of experience
  • Preferably to have ECA Certified Computer Validation Manager certifications as follows.
    • Cloud Computing in a GxP Environment
    • Computerized System Validation: Introduction to Risk Management
    • Computerized System Validation: The GAMP 5 Approach
    • IT-Infrastructure Qualification and Operation
  • Solid understanding and experience on the fraying documentation (URS, FRS, DS etc.) of the Validation of Corporatized systems is must.
  • Strong knowledge and experience on the GAMP 5 processes mandatory and ANNEX 11 experience is a plus.
  • Outstanding communications skills, able to translate technical diagnosis into business relevant context and articulate business impact to all levels of the organization.
  • Good Understanding of different ITIL processes and their interactions with each other. ITIL v3 foundation or higher certification preferred.
  • Must have 7-8 years actual/fresh hand-on field experience.
  • Exposure to service management and incident management tools
  • Demonstrated ability to effectively work with multiple cross-functional teams and bring diverse groups to consensus
  • Ability to write clear documentation and communicate complex information simply and accurately to both technical and non-technical audiences
  • Demonstrated focus on customer support and results-oriented improvement efforts


What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!


Curious? Apply and find more information at https://jobs.vibrantm.com


We are committed to promoting a diverse and inclusive workforce. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Requisition ID:  218028
Location:  Bangalore
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: Quality Manager, Cloud, QA, Quality Assurance, Relationship Manager, Quality, Technology, Customer Service

Apply now »