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Expert - R&D HC Solution Designer

Job Title: Expert - R&D HC Solution Designer

Job Location: Electronic City, Bangalore

The resulting growth of the HealthCare Research and Development application portfolio requires additional support of a Solution Designer as part of the Engineering team to provide hands-on support to both projects and services. Additional technical expertise is required in order to build enhanced and innovative solutions, to design and provision scalable and reliable platforms and to troubleshoot any complex technical issues. Key target is to stabilize R&D systems and secure Business continuity with special focus on our submission relevant services. The R&D portfolio includes approx. 60 services (50% GxP) amongst them critical / complex ones such as Marvel, Eldorado, ArisG, CML, RIMS, OneGMI, AIDA or Geronimo supporting our submission & compliance activities to regulatory agencies such as but not limited to EMA and FDA for MAAs and NDAs/BLAs respectively.

Role & Responsibilities

  • In the role of Solution Designer during projects: 
  1. Estimate technology costs for hardware and software during project planning/scoping phase
  2. Translate user and system requirements into a system design document
  3. Explore new platforms and contractual models, select implementation technology and define development and software standards
  4. Design, size and document system architecture (hardware & software), enhance data dictionaries and define physical and logical database models
  5. Implement and maintain complex solution and data architecture(s) according to Merck’s technology stack and define interaction between the different application components
  6. Review and ensure technical deliverables are meeting quality expectations, define testing approach
  7. Support service transition as technical expert
  • Communication with project leaders, business, vendors, SMEs, delivery teams & partners
  • Support project and service teams during the full application lifecycle, troubleshoot systems and solutions in case of escalation and lifecycle management / tech refresh planning
  • Evaluation of R&D monitoring concept and coordination of implementation
  • Platform simplification / reduction of complexity / acceleration of troubleshooting


Qualification, Skills & Experience:


  • Total of more than 12 years of experince
  • Proven architecture modelling / solution design skillsGood understanding of the application & infrastructure architecture standards and components
  • Proven ability to resolve complex operational issues and orchestrate & lead task forces
  • Big data, data analytics, cloud architecture & distributed computing
  • Code review, software refactoring, performance analysis
  • Requires substantial professional experience (approximately 8-10 years as a guide)

Technical Skills

  • Platforms: Unix, Linux, Windows, ESX
  • Languages: JAVA, SQL & PL/SQL, C#, JS, Python, Perl, Shell script, XML/XSLT etc.
  • IDE & Frameworks: Eclipse, Visual Studio, Spring, Hibernate, Java Server Faces etc.
  • Middleware: Apache Tomcat, JBoss, Glassfish, Apache HTTP, IIS, Informatica, Oracle SOA, etc.
  • Webservices: SOAP, REST, IDOC, ODATA etc.
  • Databases: Oracle, MySQL, MSSQL
  • Data Exchange: SMB; SSH/SFTP; NFS, NetApp, Hitachi Content Platform
  • Continuous Integration, Automated Deployment and Build Tools Knowledge (e.g. Maven, Ant, Nexus, Jenkins, SONAR, SVN, GIT, Bitbucket)
  • Security concepts, encryption, SSL certificate handling and authentication (SSO, AD, LDAP)
  • Monitoring knowledge (Nagios/Icinga, AppDynamics, Service Tracer, Dynatrace, JMeter)

Functional Skills & Methodology

  • Collaborative & parallel working style
  • Self-organization & coordination of international virtual teams
  • Professional documentation and presentation skills
  • GxP / qualification skills
  • Process definition, optimization and implementation, workflow tools
  • Project execution skills & agile methodology
  • ITIL foundation


Key Results

  • Solution design for applications is consistent and tailored to the business needs while in line with enterprise architecture guidelines
  • R&D applications are reliable, performant and maintainable having minimal service degradation/outage due to inefficient application design
Job Requisition ID:  193535
Location:  Bangalore Operations
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

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