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Salesforce Sales/Service Cloud Senior Architect

A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Job Title: Salesforce Sales/Service Cloud Senior Architect

Job Location: Electronic City, Bangalore


Your Role:

Roles & Responsibilities:

·  Develops the full application architecture and builds solutions that integrate business needs and technical solutions to manage and execute the implementation of Salesforce solutions in the SalesForce.com environment.

·  Leads Application Architecture, application design, platform configuration & administration, project planning activities, requirement prioritization and resource allocation across all project tasks, technical designs, development, and delivery; ensures that all work is completed based on quality standards and scheduled plans.


·  Leads the implementation of Salesforce and integration solutions using Agile methodology, development of continuous integration, test driven development, and Agile productivity tools.


·  Oversees design and development of enterprise data repository and integration solutions using Web Services, Extract/Transform/Load (ETL), Integration Platform as a Service (iPaaS) technologies.


·  Designs and develops various Salesforce solutions in Salesforce.com platform using Service Cloud and develops, manages applications and integrations of Salesforce sandboxes.


·  Provides expert-level technical support in developing and customizing applications using Apex classes, Visual Force pages, Lightning component, Lightning events, Force.com, workflows, process builder, flows, Application Programming Interface (API) and Web Services.


·  Deep understanding on Salesforce Sales cloud, service console, case management, communities, knowledge base, solutions, customer self service, live-chat, CTI etc.


·  Ensures compliance with appropriate Enterprise Architecture (EA) standards in the delivery of Salesforce and integration projects by contractors and vendors, including the usage of tools, platforms, methodologies and controls

  • Performs quality assurance reviews on contractor/vendor submitted artifacts and serves on peer review panels.
  • Maintains the repository for source code; ensures that all source code is reliably backed up and versioned to prevent disruption to the project team(s) work.
  • Assists in the development of guidelines and standards for in-house code development; ensures that any vendor supplied code conforms to the Office’s standards for maintenance and enhancements.
  • Performs other duties as assigned


Who you are:

Qualification, Skills and Experience:

  • Total of 10+ years of experience
  • 5+ years of experience in architecting solutions on Salesforce.com.
  • Comprehensive knowledge of Salesforce.com platform configuration, administration, and architecture.
  • Comprehensive knowledge of Salesforce.com platform of Sales & Service Cloud to develop Salesforce solutions.
  • Comprehensive knowledge of Apex classes, VisualForce pages, Lightning Component, Force.com, workflows, Process Builder, Flows, Application Programming Interface (API) and Web Services to develop and customize applications.
  • Knowledge of Salesforce object/data model to develop custom objects and junction objects.
  • Knowledge of Security technologies like OAuth, SAML, OpenID connect to integrate data between systems, applications and data warehouse using ETL tool such as Informatica/Dell Boomi both on-premise and cloud to develop Salesforce solutions.
  • Knowledge of Salesforce Web Services, middleware integration with Salesforce, JavaScript, XML, JSON, SOAP, REST Web Services and ability to develop and customize applications in Salesforce platform.
  • Knowledge of business processes and IT project delivery methodologies, such as Software Development Life Cycle (SDLC), Agile methodology, the development of continuous integration.
  • Ability to develop Salesforce application solutions and contribute to the development of projects and enhancement/migrations.
  • Ability to make detailed analysis of data and information and make recommendations
  • Experience developing applications with knowledge of Salesforce service Cloud, Lightning, and Mobile Application Platforms.
  • Experience in data modelling, data warehouse, and data visualization.


Preferred Certifications:

  • Salesforce Certified Developer (DEV401)
  • Salesforce Certified Administrator (ADM201)
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Data Architecture & Management Designer
  • Salesforce Certified Sharing and Visibility Designer
  • Salesforce Certified Development Lifecycle & Deployment Designer
  • Salesforce Certified Integration Architecture Designer
  • Salesforce Certified Application Architect


What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!


Curious? Apply and find more information at https://jobs.vibrantm.com


Job Requisition ID:  209295
Location:  Bangalore
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday.

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