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Transformation Manager Shared Service Processes


A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your Role:

Project manage multiple initiatives from scoping through to implementation and roll out. And, work jointly with cross-functional partners inside and outside of Merck Business Services to establish operations that improve service experience and support.

The project portfolio consists of transfer and transformation of HR, Finance and Procurement processes related to a regional branch of the Shared Service Center (SSC) organization, and other types of projects, such as Post Merger Integrations, and Business Development initiatives. Able to work in complex/international environments, he/she will manage projects with medium to long-term scope typically embedded in the context of larger programs. Closely aligned with the Global Transformation Management & Business Development, local responsible, key stakeholders of the SSC organization and legal entities involved, he/she is accountable for delivering projects assigned.


Operational Responsibility:

  • Responsible for managing a portfolio of transformation, post-merger integration, business development and other projects
  • Defines and applies processes and procedures for successful execution of projects
  • Identifies key risks, prioritizes & agrees on mitigation/action plan
  • Periodically monitors the progress, quality and risks with respect to the overall project portfolio and reports status updates to upper management regularly through governance calls and presentations
  • Steers the overall planning of the project portfolio in close alignment with the Transformation & Business Development leadership team, PMO and other key stakeholders involved
  • Oversees and calibrates projects, identifies/solves potential resource shortages, coordinates adjustments and ensures that requirements for a successful project planning and execution are fulfilled
  • Applies tools and templates according to defined Project Methodology
  • Is responsible for the quality assurance of his/her project portfolio
  • Act as the lead person to conduct research to identify new businesses, and customer needs
  • Arrange, Facilitate and Lead business development meetings with prospective clients
  • Continue to build long-term relationships with new and existing customers


Who You Are:


  • 6-8 years’ experience, including a minimum of 5 years of project leadership experience; or the equivalent in job-relevant work experience
  • Minimum 3-4 years of business process effectiveness/development experience required

         o Very beneficial: HR, Procurement (P2P) or Finance Service Center/Operations experience

         o Very beneficial: HR, Global Procurement (P2P) or Finance Service Center Transformation experience

  • Excellent English communication skills
  • Effective negotiation and interpersonal skills
  • Strong organizational and process management skills
  • Excellent project management skills (e.g. PRINCE2, SCRUM). Consulting and Business Development experience is a plus.
  • Solid analytical skills. Strong critical thinking and problem-solving skills
  • Results and quality oriented
  • Team player with the ability to excel in an agile, collaborative, ambiguous environment
  • Ability to set priorities and execute accordingly – make difficult decisions and act autonomously
  • Persistency combined with strong empathy
  • Ability to work under high pressure, as well as in a demanding and dynamic environment
  • Result Flexibility and willingness for regular business trips (20-30%)



What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!


Curious? Apply and find more information at https://jobs.vibrantm.com


Job Requisition ID:  215749
Location:  Bonifacio Global City
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

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