Associate Director, US Value & Access Contract Management

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

Your Role:

The vision of the US Value & Access team is dedicated to optimal access and supporting patients and their care teams.  The Associate Director, Value & Access Contracting is responsible for facilitating and owning the managed care contract lifecycle process for EMD Serono’s products and providing best in class service and subject matter expertise to business partners and key stakeholders.    

Our primary commercial contracting customers include health plans, Pharmacy Benefit Managers (PBMs), specialty pharmacies, group purchasing organizations (GPOs), wholesalers and distributors.  Government contracting includes State Medicaid and the VA Federal Supply Schedule contract.  The Associate Director is comfortable pivoting among these various customers and users with high-impact, quality, data-driven contracting solutions that create and deliver customer value to improves people’s lives. 

Key Tasks & Responsibilities:

• Drive market access contract lifecycle beginning with business case development, demonstrating rationale and ROI supporting the contract proposal, through completion of the negotiation process, contract execution, and measuring contract performance and effectiveness.
• Draft, negotiate, review and execute on all Value & Access agreements, proposals, and customer communications/correspondence accurately, professionally, and in a timely manner, in accordance with approved guidelines and strategies.
• Maintain a deep understanding of the contract templates, including the company’s position on specific contract terms, identify and alert business partners to potential risks during negotiations, and propose mitigating contract terms.
• Establish, track, analyze, and report on KPIs related to contract execution and performance, share insights and align strategies for improved market access, and regularly assess contract compliance with terms and conditions to ensure adherence to negotiated agreements.
• Maintain and update contracting policies, procedures, and processes as needed, continuously seeking best-practice solutions.
• Foster a culture of data-driven decision-making by promoting the use of analytics, and harnessing AI and other technologies to maintain an agile working environment.
• Analyze, interpret and provide guidance and support on questions of contract interpretation, including reimbursement strategies, payments, and contract compliance to ensure proper alignment with legal and business objectives.
• Engage and support account management teams, rebate operations, payer marketing, legal, finance, therapeutic areas, government pricing, compliance, etc. to facilitate a successful outcome when operationalizing contract terms and conditions.   
• Provide guidance and support on questions of contract interpretation and compliance, particularly with respect to accurate payments that impact forecasting and reserves.
• Track, organize and maintain electronic files of all contracts and supporting documents in accordance with company and department policies and procedures.
• Leverage our Contract Lifecycle Management (CLM) platform to support contract execution and maintain data integrity across the contract portfolio, track workflows and date-sensitive events, create accurate reports and respond to data requests.
• Remain current on key health care reform matters that impact contracting, achieve deep understanding of payer channels including managed care organizations, PBMs, specialty pharmacies, government contracting channels, health care exchanges, etc.
• Work with government pricing and rebate operations business partners to ensure appropriate price reporting, validation, and calculation of payments in Model N revenue management system, and timely and accurate payments to customers in accordance with the contract terms.
• Assist in the development of periodic business reviews with internal leadership and customers as needed and facilitate workshops or meetings to discuss expectations and objectives related to the contract.
• Actively participate in meetings, fully prepared as the SME on assigned contracts.

Location: Boston, MA (Seaport); Hybrid (1 day per week)

Travel: <10%; International and Domestic

Who You Are

Minimum Qualifications:

• Bachelor’s degree in a relevant field (e.g., business, finance, legal studies, life sciences)
• Minimum 8 years work experience demonstrating extensive knowledge of work in contracting, managed care, account management, sales operations; preference to have worked in pharmaceutical/healthcare-related industry.
• Demonstrated financial and analytical skills
• Proficient in Microsoft 365, CLM software

• Strong verbal, written, analytical and communication skills
• Highly organized and with superb time management skills to prioritize projects and succeed in a fast-paced, deadline-driven environment
• Exceptional attention to detail
• Be self-directed, highly motivated, and able to work independently, and also function as a team to work cross functionally to problem solve
• Purposeful, future-oriented, innovative, results-driven, collaborative, and empowering.

Preferred Qualifications:

• Master’s degree, MBA, Juris Doctor
• Contract management experience in a pharmaceutical or health care related industry
• Knowledge of pharmaceutical distribution networks, managed care environments, specialty pharmacies, purchasing group affiliations
• Experience in Government Contracting
• Proficient in Contract Logix

ADA Requirements:

• Normal and routine office duties

Pay Range for this position: $130,000.00 - $228,200.00

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here: Benefits I EMD Group 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!