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Customer Quality Agreement Expert

 

A career with MilliporeSigma is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.

 

Your role:  

The Customer Quality Agreements Team is looking for you to become a Quality Agreement Expert. Quality Agreements (QAAs) are legally binding contracts, that cover fundamental quality/regulatory requirements negotiated between our company and our valued customers. QAAs are a mandatory tool during the supplier qualification process and have become a prerequisite to do business across the pharma, biotech, food, and diagnostic industries. 

 

You will act as a quality liaison to our largest international customers, actively supporting and driving negotiations of these contracts. You will be aligning external requirements across internal stakeholders and departments (commercial, marketing, operations), to ensure customer satisfaction.

 

The scope of our work includes all manufacturing sites and products manufactured by our Life Science business, although your focus will be on regulated materials and markets – especially for use in diagnostic applications. In addition to providing profound quality know-how to our key customers, you will be actively contributing to global harmonization and optimization initiatives across Life Science. You will become a subject matter expert and a valued business partner for many internal teams.  This is a great new opportunity for everyone who enjoys working in a highly engaged and global team, applying their quality and regulatory expertise to directly support our growing business.

 

Who you are:

Minimum qualifications:

  • University/College degree in a scientific or engineering discipline
  • minimum 4 years work experience in field
  • Solid experience in a Quality and/or Regulatory role; preferably with profound knowledge of recent diagnostic/medical device regulations (e.g. IVDR/MDR)

 

Preferred qualifications:

  • Masters degree in a scientific or engineering discipline
  • Excellent communication and writing skills
  • Strong customer-focused mindset; preferred experience in customer-facing roles
  • Negotiation and consulting skill set; being enthralled about high-impact and multi-stakeholder negotiations

 

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

 

Curious? Apply and find more information at https://jobs.vibrantm.com


The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

Job Requisition ID:  218159
Location:  Burlington
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.


Nearest Major Market: Boston

Job Segment: Medical, Biotech, Consulting, Medical Device, Quality, Healthcare, Science, Technology

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