Senior Field Service Engineer I

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

Your Role:
A Senior Field Service Engineer at MilliporeSigma is responsible for delivering exceptional on-site support, ensuring the seamless installation and maintenance of process solutions equipment.

Responsibilities:

• Preparing, executing, wrapping up, and documenting services such as FAT, SAT, IQ/OQ, Preventative Maintenance, Troubleshooting, and Repair on hardware systems used in biopharmaceutical production
• Providing customer training on basic hardware operation and maintenance while working independently and proactively managing your time in a dynamic and fast-paced environment
• Collaborating with internal support groups within MilliporeSigma (Sales, Technical Services, and others) to ensure the highest level of customer satisfaction
• Enhancing operational efficiency and ensuring customer satisfaction through expert technical assistance

This position involves travel (both domestic and international) up to 60% and may include working outside of normal business hours. 

Who You Are:

Minimum Qualifications:

• Bachelor’s degree in Engineering, Biochemistry, Chemistry, Biology or other Science or Engineering field
• 3+ years of professional experience in complex systems composed of electronics, computers, sensors, piping, etc.

Preferred Qualifications:

• Strong technical knowledge of Bioprocessing equipment and automated control systems
• 3 years of experience in field service engineering within the process solutions sector
• Field service experience with Electro-Mechanical devices, pumps and sensors
• Basic knowledge of SCADA and PLC functionality
• Ability to read and understand technical documentation as Electrical Drawing and P&ID
• Experience working with electronics and computer background
• Technical knowledge in Studio5000
• Excellent problem-solving skills and a proactive approach to challenges
• Proven track record of delivering outstanding customer service and support
• Ability to work independently with limited supervision and in an established team setting
• Adaptability and ability to thrive in dynamic environments, managing multiple priorities
• Experience in the use of mechanical and hand tools and service test equipment

Pay Range for this position - $70,000 - $120,800

Our ranges are derived from several sources, and largely reliant on relevant industry market data. Should we decide to make an offer, we will consider several factors, including but not limited to your location, skills, experience, career level, and other job-related factors.  This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; paid time off; and paid holidays; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html