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Technical Service Specialist 1

A career with MilliporeSigma is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.

 

This role does not offer sponsorship for work authorization.  External applicants must be eligible to work in the US.

 

Your role:

At MilliporeSigma, the Process Solutions Technical Service Specialist provides technical support to our customers through our toll-free phone line, email, and website.  

 

  • Handle multiple projects/responsibilities simultaneously
  • Maintain composure in challenging situations
  • Portray a dedicated commitment to fulfill customers’ needs and solve problems
  • Support our customers with their product and application inquires by providing technical information, troubleshooting, and recommending solutions
  • Manage concerns related to product quality by working with quality groups
  • Interact regularly with cross-functional teams within the organization
  • Assist in technical training programs
  • Visit customer sites as needed within the local market

  

 

Who You Are:

 

Basic Qualifications:

  • Bachelor’s Degree in Biology, Biochemistry, Chemistry, Chemical/Biochemical Engineering or any related Life, Physical Science or Engineering discipline

 

Preferred Qualifications:

  • Familiarity with one or more of the following: Upstream Processing (cell culture, filtration), Downstream Processing (clarification, purification, TFF filtration, final fill), or Formulation (excipients, actives)
  • Knowledge of regulatory requirements
  • Excellent communication skills, customer interaction skills, and the ability to work in a team environment
  • Experience in a laboratory, pharmaceutical, or biotech environment

 

 

RSRMS 

 

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

 

Curious? Apply and find more information at https://jobs.vibrantm.com

 

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

 

Job Requisition ID:  217079
Location:  Burlington
Career Level:  B - Recent University Graduate(<1 year of experien
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.


Nearest Major Market: Boston

Job Segment: Biochemistry, Biotech, Pharmaceutical, Laboratory, Technical Support, Science, Technology

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