Quality Assurance Manager

Work Your Magic with us! Start your next chapter and join EMD Electronics.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
 

Your Role:

The Quality Assurance Manager is part of the Quality Assurance group and provides day to day Quality Engineering leadership of our Charlotte, NC analytical lab.  The lab performs certificate of conformance reporting as well as general analytical support for our manufacturing site in South Carolina.  Our products are highly engineered materials sold to the integrated circuit industry.  In this role you are a key quality leader, working to ensure safe operations, high quality reporting to customers, efficient execution of lab activities, maintenance and calibration of equipment, equipment qualification, improvement of methods, and other lab-centric tasks to help drive continuous improvement. 

Responsibilities include but are not limited to:

• Direct management of the lab QA/QC personnel and lab safety performance.
• Facilitate the training of QC technicians.
• Monitor lab instrumentation performance, stability, calibration, and service requirements.
• Owner of all elements of the lab ISO 9001 Quality Management System, supporting the overall quality program for US based manufacturing.
• Respond to and support customer information requests and investigations.
• Use Quality tools such as SPC, 8D, and MSA.
• Manage tasks as required for QMS (Quality Management System) such as Control Plan, FMEA, Change Control, and Document Control.
• Coordinate, plan, schedule, lead, and resolve all types of Quality systems audits for the lab and manufacturing plant.
• Lead the Disposition Review Board (DRB) process to review Raw Material, Intermediate and Finished Goods and provide guidance for the disposition of non-conforming product.
• Lead projects to improve the in-process QC monitoring during manufacturing.
• Utilize statistical analysis and model-based problem solving to identify the root cause of problems. 
• Team player in the lab to ensure overall lab success and continuous improvement.
• Less than 5% travel to Martin, SC to support our manufacturing site.
• Act as a Voice of the Customer to drive compliance to customer requirements and reduce/mitigate risks to customer product or processes.

Who You Are:

Minimum Qualifications:

• Bachelors Degree in Chemical Engineering, Chemistry, or other Engineering or Life Science discipline.
• 7+ years of manufacturing and quality lab experience.
• 2+ years of people management experience.
• 2+ years of experience with ISO Quality Management Systems and audits.

Preferred Qualifications:

• 5+ years’ experience managing a quality control laboratory.
• Experience with customer relationship management.
• Experience in semiconductor or chemical manufacturing environment.
• ISO 9001 Quality Auditor Certification, American Society for Quality (ASQ) or Certified Quality Engineer (CQE).
• Strong communication skills.
• Strong organization skills.
• Strong time management skills.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html