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Account Manager

Acccount mananger

To manage and develop the relationships with customers within their own portfolio in order to promote sales and maintain growth targets. Research client business requirements in own portfolio and develop a strategy to drive sales and effectively service customers based on their specific needs and opportunities identified.
To identify business opportunities at new and existing clients and to effectively up-sell and cross-sell accordingly. To conduct regular visits to customers and implement the call plan as strategically identified in order to promote sales and maintain good relationships.
To communicate customer queries/issues to Sales Support as identified during customer visits and to follow up with the customer and Sales Support to ensure resolution and that high service standards are maintained.

To ensure that the monthly call schedule and weekly planner as well as the SFDC/CRM customer appointments journals are captured and updated in the SFDC/CRM data base to facilitate planning and inform decision making.

To capture all leads and Opportunities in SFDC/CRM to inform colleagues and to capitalize on Opportunities and reduce risks to the business. These Opportunities must be maintained, regularly updated and closed out whether they are won or lost.To capture and maintain the wins in SFDC/CRM as defined by the marketing plan, to ensure the wins are regularly updated and closed out whether they are won or lost.To implement/roll out the Marketing Plans and focus topics as defined by the marketing teams as detailed in cycle meetings.

Job Requisition ID:  187031
Location:  Gauteng - all
Career Level:  C - Professional (1-3 years)
Working time model:  full-time

Job Segment: Account Manager, Manager, Sales Support, Sales, Management, Research

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