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Global Laboratory Systems Administrator




Your Role: Impacts the results of the Quality Assurance (QA) team and influences a range of customer, operational, project activities of Operations teams. Solves problems of varying complexity independently by identifying and selecting solutions and by analyzing information. You will perform a variety of tasks within the Quality Assurance department including configuration and administration of laboratory systems and associated software. Will participate in and/or lead project teams across global operational departments to implement new laboratory systems.


Essential Job Functions:

  • Co-ordinate and support administration for a variety of laboratory systems and associated software applications including defining, assigning and tracking user access permissions.
  • Co-ordinate and support troubleshooting, service, maintenance, or other support functions for software or firmware associated with global laboratory systems including OS upgrades, patch management, reboots, and system security.
  • Acts as liaison with global IT, system / software vendors in selection and implementation of laboratory systems.
  • Define requirements for and may perform validation activities related to system security and data integrity requirements for new or upgraded laboratory systems.
  • Responsible for timely communication of status of user requests and/or system outage reporting (e.g., helpdesk tickets) and tracking of KPIs.
  • Lead and/or participate laboratory system related investigations, corrective actions and change controls.
  • Lead and/or participate on global data integrity projects.


Who you are:

  • Science Degree, or equivalent, in related Biology or Chemistry based topic.
  • Proven experience in a technical role supporting validation and/or administration of software applications or laboratory systems.
  • Experience working in a regulated environment, within Pharmaceuticals or Life Sciences.
  • Proficient knowledge and application of FDA and EU regulations (cGMP, GLP)
  • Advanced knowledge and application of data integrity regulatory guidance (e.g., FDA, MHRA, WHO)
  • Proficient knowledge of computer systems validation requirements
  • Proficient knowledge of Windows OS
  • Acts ethically and ensures quality of own work and that of others.
  • Works with agility and willing to embrace and implement change on a global scale.
  • Applies technology to drive digitalization, improve quality and increase customer value.
  • Excellent communication and facilitation skills (ability to lead cross-functional meetings, demonstrated ability to bring consensus among diverse cross-functional teams).



Job Requisition ID:  205610
Location:  Glasgow
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: System Administrator, Laboratory, Firmware, QA, Quality Assurance, Technology, Science, Quality

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