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Senior Quality Engineer

Job Purpose:

  • Response, analyze and evaluation of voice of customer and seek continual improvement initiative
  • coordination of quality improvement project derived from voice of customer

Customers management

Support and maintain high level of customers satisfactions by coordinating internal and external key stakeholders with technical support.

Ensure proper deployment and implementation of communication and process changes. Provide approval of engineering notices in agile system.

Deploys requirements to customers by driving and collaborating internal cross functions.

CAPA management and quality auditing, conducts assessments to determine compliance to requirements, adequacy, suitability and effectiveness of the quality system and identify the areas for improvement by collaborating with customers and internal cross functions.


Supplier management

Maintain and improve system for selecting, qualifying and managing suppliers & subcontractors (Tollers).

Facilitates qualification and change according to local and global plans and reporting and documented procedures.

Ensure proper deployment and implementation of process changes. Provide approval of engineering notices in agile system.

Deploys requirements to suppliers and internal cross functions.


Continuous improvement:

Lead and/or participates in continuous improvement projects such as Six sigma, BPS and benchmarking, etc. to eliminate losses, improve quality of products or simplify a process together with cross functions.

Conducts trainings to promote quality awareness or use of quality tools (as needed).

Participates in the resolution of customer and internal quality issues to address internal and external customers’ concerns (as needed)

Job Requisition ID:  197460
Location:  Hsin-chu - all
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: CAPA, Technical Support, Six Sigma, Quality, Management, Technology

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