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Infrastructure Solution Expert - Life Science IT

Location: Electronics City, Bangalore


Life Science IT is looking for a highly motivate individual who enjoys working with high-end technologies to join our Team. As the Infrastructure Solution Expert, you will work with the Business Process Team, the Infrastructure Team, cross-functional SMEs, and Life Science Business Partners around the globe to provide technical solutions for Business Infrastructure needs. You will also provide consulting support for future improvements & functionality of key infrastructure solutions.


You Role:

  • Provide subject matter knowledge and technical expertise for key Infrastructure solutions
  • Provide an architecture solution for business requirements
  • Recommend technology choices
  • Identify innovation opportunities and drive innovation
  • Align with Solution Architect on defining the long-term direction of the solutions and support Business Partners in the communication of the Solution Roadmap
  • Play key role during Infrastructure solution requirements gathering and business and use case development (benefits, etc.)
  • Define technical requirements and collaborate with technical teams to translate into configuration, support selected local customization tasks in alignment with application teams
  • Create and execute against a test plan. Document test scenarios, sets and/or scripts and participate in testing activities as they align with the testing strategy
  • Can guide Business Partners/Project Leaders on technology choices, solve conflicts
  • Understands compliance issues, legal issues and risks involved
  • Understands security aspects of application development
  • Understands trade-offs and risks associated with architectural choices
  • Well versed with cloud technologies
  • Work with management to define processes, or remove blockers for IT teams to increase efficiency


Who You Are:

Strategic Impact-

Optimal performance of Merck ONE Infrastructure project delivery

  • Improved support of strategic initiatives
  • Improved quality of Business and technical solutions
  • Improved quality and speed of execution
  • Improved reaction to constantly changing business requirements
  • Facilitates cross IPT collaboration



  • Interaction with multiple IT teams to validate requirements and project scope
  • Team with ONE Infrastructure technical IPTs and SME’s to solution and plan the projects


Work Experience

  • Total of 12+ years of experience
  • Experience developing comprehensive solutions using multiple infrastructure platforms and technical components
  • Experience working in a matrix organization
  • Experience with infrastructure projects, involving Network, Telecommunications, Data center, Server & Storage technologies
  • Experience with supporting International & Global platforms
  • Experience with the Life Science industry
  • Understands scrum, agile methodologies
  • Full understanding of and experience managing within constraints of GxP


Information specific to the position:     

  • Problem-solving skills
  • Self-motivated
  • Customer service skills
  • Leadership skills
  • Attention to Detail
  • Strong analytical skills and ability to think strategically
  • Ability to break complex problems into manageable tasks
  • Excellent organizational and time management skills
  • Excellent communication, interpersonal and relationship management skills. Ability to drive consensus / set mutually agreeable goals.
  • Clear understanding of industry standard IT infrastructure platforms, terminology, and leading providers, including Network, Telecommunications, Datacenter, Server & Storage
  • GxP skills and trainings required
Job Requisition ID:  209338
Location:  Karnataka - all
Career Level:  E - Professional (10+ years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

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