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Quality Manager

Your Role:

Ensure that departments responsible for products meet internal, customer, and regulatory quality requirements and performance goals of MilliporeSigma.  Assist top management in developing, interpreting, and implementing policies and procedures for performing required functions.  Ensures proper training of staff, prepares related reports, and audits current procedures for quality, safety and efficiency.


Strategic Impact

  • Responsible for leading the Quality Assurance and Quality Control organization
  • Responsible for the development and administration of the Quality Management System and to continually improve its effectiveness
  • Responsible for the execution of the quality control processes to ensure that all products meet stakeholder, interested parties, and applicable regulatory requirements
  • Ensures that the local Quality system is compliant to company QMS (Quality Management System) policies
  • Maintains safety and compliance with all applicable regulations
  • Plans, directs and coordinates department operational activities to accomplish goals


Scope of People Responsibility

  • Selection and development of employees
  • Maintains and trains an adequate and efficient workforce in accordance with technical skill requirements, work levels, and production schedules
  • Maintains work guidelines, provides feedback, and issues warnings and disciplinary action to employees
  • Develops and coaches supervisors to take initiative and assume additional management responsibilities
  • Facilitates professional growth of employees through discussion, internal and external training, and opportunities to participate on departmental and cross-functional teams.
  • Motivation and leadership of employees
  • Devises recognition and reward systems for strong and superior performers
  • Structures department planning system to facilitate employee growth
  • Coaches employees on role model behavior practices



  • Teams with Manufacturing group to improve First-time Right
  • Maintains product specifications.
  • Defines department objectives and  develops long and short-range plans together with supporting budget requests.
  • Prepares and monitors department budget
  • Purchases capital equipment, justifying purchase cost through cost benefit analysis and addressing purchase specifications, product quality, and terms of delivery.



  • Strong interaction with corporate Quality functions and responsible for the local implementation of global Quality requirements
  • Internal and vendor audits. Prepares reports and corrective action based on audit results.
  • External, regulatory, and customer audits.
  • Evaluates audit reports, assigns corrective actions, and coordinates the implementation of improvements
  • Handles customer inquiries & complaints and prepares corrective actions and reports.



Who You Are:


  • Minimum 7 years’ experience progressively increasing responsibilities as supervisor. 



  • BS/BA required. Emphasis on analytical and organic chemistry
  • Desirable:  MS analytical/organic chemistry or equivalent experience or MBA equivalent experience in business and leadership


Job Specific Competencies & Skills

  • Strong leadership, problem solving skills and organizational ability.  Must be decisive in an environment with high volume, high data input. 
  • Strong ability to communicate effectively both written and orally with all levels of staff. 
  • Strong technical skills – ability to interpret and evaluate information submitted by technical (analytical) specialists. 
  • Knowledge / Experience with ISO 9001
  • Experience with planning and managing budgets
  • Knowledge of SAP, preferred
  • Knowledge / Experience with GMP, preferred
  • Risk-based thinking and continuous improvement
Job Requisition ID:  187060
Location:  Norwood
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

Nearest Major Market: Cincinnati

Job Segment: ERP, Quality Manager, Manager, SAP, Quality, Technology, Management

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