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Head of Global Communications, Neurology and Immunology

Your Role:

The Head of Global Communications, Neurology & Immunology will develop and implement product and pipeline communication programs supporting the business plans for the Neurology & Immunology (N&I) Global Business Franchise of Merck KgaA, Darmstadt, Germany, which operates as EMD Serono in the United States.


Reporting to the Head of Franchise Communications, the Head of Global Communications, N&I will direct all external and internal communication for the N&I business. This work includes positioning EMD Group as a global leader in neurology and emerging competitor in immunology, overseeing the continued global (ex-US) launches of our new multiple sclerosis (MS) therapy, supporting our legacy medicines, collaborating closely with the US team on an exciting potential US approval, and communicating milestones for a promising MS and immunology pipeline.  


Based at our US headquarters in Rockland, Massachusetts, the Head of Global Communications will have a strong understanding of neurology, the MS market, and product communications as well as the science behind our approach to addressing hard-to-treat neurological and immunological diseases.  In addition to working closely with the N&I Global Franchise, Early Product Planning, and R&D leadership, the successful candidate will work collaboratively with all stakeholders across the company, including key colleagues in Corporate, Global and Country Communications, Investor Relations, and Patient Advocacy.  Fostering strong relationships with communication team members at our global headquarters in Darmstadt, Germany is an important part of the role.


The Head of Global Communications must have strong organizational and leadership abilities, superlative communication skills (written and oral), strong digital and social media awareness, global launch and issues management experience, and the poise to provide communications counsel to senior leaders. Additionally, management of budgets, agencies, and relationships within a highly-matrixed, fast-paced business environment are requirements for this role.



  • Directing internal and external communication for the N&I Global Business Franchise with a focus on the marketed MS portfolio and an exciting early immunology pipeline.
  • Identifying key program milestones, developing subsequent messaging and communication strategies, managing data milestones and congress communication, and implementing overall communication plans to support business objectives.
  • Managing an international team and effectively directing communication activities across all channels, including traditional and social media.
  • Actively managing crisis communication for N&I and serving as the primary communications contact for the management of issues that may negatively impact company reputation.
  • Proactively positioning the N&I Global Business Franchise in key therapeutic areas among external and internal audiences.
  • Advising the Head of the N&I Global Business Franchise on communication issues.
  • Establishing strong relationships with key stakeholders across the organization.
  • Managing communication agencies and budgets.
  • Ensuring compliance with guidelines and processes.




Job Requisition ID:  186929
Location:  Rockland
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

Nearest Major Market: Boston

Job Segment: Medical Technologist, Neurology, Immunology, Franchise, R&D, Healthcare, Retail, Research

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