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Program Manager

Your Role:

You will manage high volume/large programs and responsible for accounts that may have projects across multiple divisions and/or sites. You will establish project schedules, communicate effectively with all stakeholders, and maintain a centralized file of key milestones and historical information. You are accountable for the accurate assembly, analysis and reporting of metrics around client service, quality and communication, both internally and externally. You are responsible for monitoring and closing out assigned projects, develop client relationships and raise the profile of key clients within the organization. You will work with QA, Orders Management, Sales and Lab Directors across sites and divisions to ensure a seamless service across the account.  

 

Who You Are:

Minimum Qualifications:

  • Bachelor’s degree in a Scientific discipline. 
  • 4+ years’ experience managing complex business, commercial, or operations projects in Life Science or Pharmaceutical industry.
  • Excellent fundamental project management skills: planning, organizing, attention to detail, managing competing priorities, analytical and systems thinking. 
  • Executes project management skills such as defining project tasks, plans and resource requirements, demonstrating adherence to global PMO practices and templates, e.g. on-boarding, kickoff meeting, communication plan, standardized/template minutes, agenda, timetables, pre-meetings, project plans, scope documents, risk registers/FMEA, Gantt charts, Work Breakdown Structure.
  • Responsible for coordinating, driving, and managing service delivery issues through internal alignment to a solution and timeline with owners and talking points; resulting in an external communication to clients.
  • Initiates proactive discussions with external clients and internal stakeholders to align on expectations and develop relationships.
  • Assembles and reports metrics around service, quality and communication for the program and for reporting these both internally and externally to the client.  Prepares regular key client performance reports.  This includes the maintenance of key analytics and metrics for each project component in their program and making them readily accessible to all stakeholders/investors for that client.

 

Preferred Qualifications:

  • Action oriented, self-motivated, and highly-organized with a high-level drive for results and perseverance while acting in a professional and positive manner with minimal direction.
  • Project management certificate (PMI or equivalent).
  • MBA or post graduate degree.
  • Clear communicator with strong ability to influence and lead a team of diverse stakeholders, including executives.
Job Requisition ID:  211807
Location:  Rockville
Career Level:  C - Professional (1-3 years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.


Job Segment: Program Manager, Pharmaceutical, Pharmaceutical Sales, Business Development, Manager, Management, Sales, Science

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