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Sr.Tech Sevice Scientist

Your Role:

Technical service represents a key feature of Sigma Aldrich offering to our customers. The scientific and technical support for the bio/chemistry within our multidisciplinary department.



Fulfill customer requests for technical information and product support.

  1. Provide product recommendations, application support and technical troubleshooting via phone, web, and email inquiries from internal and external customers.
  2. Utilize scientific knowledge and available resources to provide solutions to customers’ research problems.
  3. Possess working knowledge of technical specifications, uses, applications, and literature for products.
  4. Enhance our product information databases by documenting technical information from customer interactions.
  5. Serve as the primary expert for specialized areas for customers.
  6. Direct customers to our website for the retrieval of technical information known to be available.
  7. Responsible for technical quality complaint management, including headquarter’s recall
  8. Document for product quality issues in a professional, efficient and concerned manner that facilitates quick and effective resolution


Who You Are:

  • Master Degree in Life Sciences, Biology, BioProcess Engineering, Biochemistry, Biotechnology
  • Laboratory experience in the related
  • 1-5 years of experience in Tech Service, Sales or Inside Sales preferred
  • Experience with SAP and in customer facing function is an advantage


•보훈대상자 및 취업보호대상자는 관련법에 의거하여 우대합니다.

•지원서의 기재사항이 사실과 다른 것으로 확인되거나 Reference from previous employer 상에 채용상의 결격사유가 확인될 경우 합격 또는 채용이 취소될 수 있습니다

•(The company reserves the right to withdraw the offer, it if discovers subsequently that a candidate has given false information in application or has provided false or fraudulent documentation in support of his/her application. The offer is conditional upon satisfactory results of reference checks.)

Job Requisition ID:  192287
Location:  Seoul - all
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: Chemistry, Biochemistry, Biotech, Scientist, ERP, Science, Technology

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