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Project Manager

 

A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 

The Project Manager is responsible for project management of assigned Biologics/Pharmaceuticals client accounts in SEA ensuring that projects meet timelines and all specifications of the project are fulfilled. This includes engaging and working closely with stakeholders across the business including local, regional, and global colleagues as well as external business partners and stakeholders.

 

What You Do:

 

  • Responsible for low to high complexity projects and establishing and directing project teams within their own division if applicable. 
  • Works with the country-based Project Managers and liaisons to ensure client projects are managed and timeline are maintained to the business requirements, taking into consideration of different time zones, work hours, and local holidays in multiple countries.
  • Plays the “voice of customer” role on behalf of the client and represents the client interest. When necessary, provides explanation on the differences in the business culture and practices to the country-based colleagues in different continents to ensure the client expectations and requirements are understood and met.
  • Initiates early discussions with the clients, working together with CEX team in ensuring clients are suitably on-boarded, processes Test Article Receipt (TAR) alerts, organizes international shipments, Genetically Modified Organism (GMO) processing (where appropriate), onboarding activities, assay technical support questions, awareness of the special case requirements (e.g. biosafety requirements) and manages any other client handover activities.
  • Responsible for monitoring and communicating assay results and/or any unexpected deviations from agreed timelines within the context of the project specification and taking ownership to resolve the issues. Provides effective and timely messaging both to internal and external clients, appropriate to the project type and complexity. Demonstrates awareness of escalation procedures and routes and executes appropriately. Manages projects to departmental KPIs.
  • Demonstrates adherence to global PMO practices and templates, e.g. on-boarding, kickoff meeting, communication plan, standardized/template minutes, agenda, timetables, pre-meetings, project plans, scope documents, risk registers/FMEA, Gantt charts, Work Breakdown Structure.
  • Manages projects to the conditions of the Quality Service Agreement (QSA) (and therefore, the Client Request List). Includes communication, quality management, compliance, and delivery terms. Responsible for highlighting any issues that may lead to a client complaint to the PMO Head.  Also responsible for ensuring any complaints are dealt with through the formal complaints SOP and in the Quality System. Works with Quality Assurance to support client audits. Manages each quality record per relevant SOPs, regulatory guidance and / or QSA with the client. Works to relevant regulatory practices i.e. GLP/GMP.
  • Communicates forecast to Account Manager for capture in systems such as Sales Force Dot Com (SFDC). Additionally, support communication of milestones for Custom Projects into the Sales & Operations demand capture (or equivalent).
  • Responsible for assembling, analyzing, reporting and posting metrics around project progression, quality and communication for the project and for reporting these both internally and externally. Prepares regular key client performance reports if required. 
  • Leads and participates in Project and Client meetings (internal and external) including kickoffs and project reviews. These would include handover meetings, meetings dedicated to a specific project, alliance meetings, business review meetings with the client, and/or Internal business development meetings.
  • Responsible for project close out tasks such as lessons learned, report finalizations, and supports the design, administration, execution of the annual PMO Voice of the Customer survey. Actively drive timely report finalizations; working with QAU, laboratory, report writers and/or study direction to finalize reports. 

 

Who You Are:

 

  • Master/Degree in Life Sciences discipline, or equivalent desirable
  • Minimum of 3-5 years of experience in Project Management, ideally managing scientific projects. Relevant experience in Quality Management or PM in clinical trials can be considered.
  • PM experience within the Biologics manufacturing/Pharmaceutical manufacturing/CRO/Commercial Service Laboratory industry would be advantageous.
  • Strong ability to interface at all levels within an Organization for both internal and external Customers
  • Ability to exercise good judgment in projects/programs that are fast-paced and dynamic
  • Experience in hosting multi-site conference calls across continents.
  • Excellent interpersonal, communications and presentation skills
  • Good information management skills
  • Proficiency with Microsoft Project and Microsoft PowerPoint is preferable

 

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

 

Curious? Apply and find more information at https://jobs.vibrantm.com

 

Job Requisition ID:  213843
Location:  Singapore
Career Level:  D - Professional (4-9 years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.


Job Segment: Project Manager, Genetics, Quality Manager, Pharmaceutical Sales, Pharmaceutical, Technology, Science, Quality, Sales

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