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Technical Application Expert / Process Solutions_Life Science (Tokyo)

A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


■部署名:

ライフサイエンス プロセスソリューションズ事業本部 カスタマーアプリケーション アップストリーム

■勤務地:東京目黒

 

■プロセスソリューションズ事業本部の紹介

世界66ヶ国に展開するドイツ本社の化学・医薬品メーカーであるメルク社において、主に大手医薬品メーカーやバイオ医薬品、遺伝子治療および細胞治療などに対し、医薬品製造用の製品・技術およびサービスを提供している事業部です。

 

■職務内容:

  • 医薬品製造用技術およびサービスにおける専任スペシャリスト
  • 製品責任者、R&Dを含めたグローバルメンバーおよびアジアメンバーとの製品開発・技術製品プロモーション戦略立案
  • 営業部門、バリデーション/評価試験担当部門と協力したお客様へのソリューション提案
  • データシート、テクニカルシート、プレゼンテーションパッケージの作成 など

カスタマーアプリケーションでは医薬品製造技術全般について技術的サポートを行うため、幅広く、深い知識の習得および経験を行うことが可能です。

 

■応募条件

【必須】

  • ライフサイエンス業界におけるプロダクトマーケティング業務、技術営業 業務経験3年以上
  • または、医薬品業界アップストリームにおける研究開発およびプロセスディベロップメント経験
  • 大学卒以上
  • TOEIC750点以上
  • コミュニケーション能力
  • 海外出張可能

 

【歓迎】

  • ライフサイエンス業界における経験
  • 海外とのコミュニケーションスキル
  • 細胞培養工程に知識を有する方

 

Main Objectives
In the role of “Technical Application Expert” is responsible for the implementation of regional/local and/or segment marketing strategies for projects and/or products defined in the global marketing plans. Furthermore you support local regional sales teams, the appropriate Account Manager and where applicable Sales Development Specialists in pursuing new business opportunities, focusing on strategic accounts, large business opportunities and complex solutions with product launches and seeding activities.

 

Drive business strategies into the field and fulfill a field-focused role that is close to the customers, regional markets and local needs with in depth expertise and knowledge on the respective segment of applications. Furthermore, “Technical Application Expert” is in charge of the continuous monitoring of markets/customers, competitors, products and applications and you identify fields for innovation, innovative applications and products in cooperation with the sales teams and Global Marketing.

 

Key Accountabilities
• Break down the global strategies to regional and local marketing plans, tactics and actions. Execute regional/local product or solution positioning content
• Drive and track development of regional and local growth potential
• Recommend quick wins & cross-selling opportunities to the Regional Account Managers , Sales Development Specialists and any other customer facing personnel.
• In coordination with global marketing, develop, implement, support execution and monitor the annual seeding program.
• Monitor and report on competitive activity and prepare plans for sales organization to counter-attack.
• Ensure successful introduction of new products/programs by organizing alpha and beta testing, fine tuning the product concept, defining product positioning and the selling strategy
• Use technical expertise to ensure optimal use of Process Solutions technologies in its regulatory environment by identifying customers needs and potentials Consolidate voice from markets and customers eg. new application adoption, product performance evaluation, benchmark data, successful story, customer/market trend as sales tool for sales and feedback for R&D and Global Marketing for future product development and market plan or strategy setting.
• Identify fields for innovation and demonstrate potential for new markets, new products and new applications and coordinate access to relevant key contact partners at the customer side.

• Lead and participate to the technical training program of the sales force in order to reach and maintain the required level of knowledge of products, application and services
• Define and drive the thought leadership activities including public conference, webinar, on-site seminar and publication to create engagement with industry and establish high-level networking and collaboration with key accounts or academia KOLs that results in a tangible benefit for MM
• Lead brand awareness program for local market including public seminar, exhibition or other branding activities
• Develop a strong network with our different local sales teams and the appropriate Key Account Managers and Global Marketing.
• Develop localized sales tools with the adoption of local market trend and local customer’s need.

 

 

 

Your Role:

  • Work in partnership with sales in customer interactions to position and present our offerings. Use ability to match customer pains with gains to aid the sales process.
  • Use strong practical expertise of customer operational environment in specific application area to assist Sales, Field Marketing and other stakeholders to better understand the customer operational environment.
  • Demonstrate strong technical product expertise focused on a specific application area or areas e.g. upstream and act as a technical information source in the sales process.
  • Conduct in-depth process reviews, bringing real value to the customer operations.
  • Have excellent competitive positioning knowledge and exploit this to assist Sales, Field Marketing and other Stakeholders to better understand competitive environment.
  • Actively participate in the sales tactics development with Field Marketing Specialist and execution with Account managers.  Interface with MSAT at the correct stage in the sales process.  Support implementation of corporate initiatives and product cycle management in field. (e.g. drive conversion, product adoption, product obsolesce etc)
  • Provide frequent and detailed input concerning the effectiveness of our Strategy to the Field Marketing Specialists, both formally and informally.
  • Be a resource for required technical trainings.
  • Be open and exhibit a desire to develop. Pro-actively interact with manager to propose areas for development and improvement.
  • Other tasks assigned by your superior. 

 

Who You Are:

  • Bachelor Degrees in Life Science, Biotechnology or relevant field (Master or PhD can be considered)
  • 4 to 8 years of work experience in relevant industry, such as Biomanufacturing, Life Science, Research in drug discovery
  • Technical expertise in bioprocess (Upstream Development)
  • Fluent in English

 

Recruiting Contact: Nozomu Yokota

 

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

 

Curious? Apply and find more information at https://jobs.vibrantm.com

Job Requisition ID:  228511
Location:  Tokyo
Career Level:  C - Professional (1-3 years)
Working time model:  full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options. 

US employees must be fully vaccinated against COVID-19 prior to your start date unless an accommodation is granted by the Company. The Company uses the definition of “fully vaccinated” assigned by the Centers for Disease Control & Prevention for purposes of considering satisfaction of this requirement which is a condition of employment.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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