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Manager, Business Operations

 

Work Your Magic with us! Start your next chapter and join EMD Serono.

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

 

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

 

Your Role:

In this role you will perform a wide range of purchasing, business administration, campus events and employee engagement activities. This role follows a hybrid work model that supports a blend of in-office and remote work, with candidates working in the office a minimum of 3 days per week.

Responsibilities include but are not limited to:

  • Lead, coach, and develop direct reports while fostering accountability, professional growth, and a positive, service-oriented team culture.
  • Balance daily operational needs with long-term goals through effective delegation, prioritization, and clear direction amid changing priorities.
  • Provide constructive feedback, establish expectations, and resolve operational issues to support team success.
  • Manage purchasing operations—including purchase orders, contract coordination, invoice receipts, and expense reports—using SAP/Ariba and Concur.
  • Serve as the primary purchasing contact for Site Operations and Research Units, supporting RFQ/RFP processes, quote reviews, and vendor issue resolution.
  • Coordinate campus events, large-scale meetings, and leadership programs from planning through post-event evaluation, including vendor setup and attendance tracking.
  • Draft campus-wide messaging and represent Site Operations on cross-functional committees to ensure operational alignment across stakeholders.
  • Monitor event budgets for fiscal compliance while supporting employee recognition programs and site initiatives that strengthen campus culture.

 

Who You Are:

Minimum Qualifications: 

  • Bachelor’s Degree in Business Administration, Marketing or other Business discipline.
  • 6+ years of experience in procurement, event coordination, and/or business administration.

 

Preferred Qualifications:

  • Strong interpersonal skills to effectively relate with diverse stakeholders including senior leadership, scientists, and colleagues across the campus.
  • Familiarity and experience with Ariba, SAP, and Concur.
  • Demonstrated success leading, coaching, and developing individuals and teams.
  • Excellent communication and relationship-building skills. 
  • Highly detail-oriented with strong follow-through and problem-solving abilities.
  • Comfortable working in a collaborative, fast-paced environment with shifting priorities, and ability to manage multiple deadlines simultaneously.

 

Pay Range for this position: $103,100 - $154,700 / year

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here

RSREMD

 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

 

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

 

Job Requisition ID:  301828
Location:  Billerica
Career Level:  D - Professional (4-9 years)
Working time model:  Full-time

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information.


Nearest Major Market: Boston

Job Segment: R&D, Neurology, Oncology, Pre-Sales, Research, Healthcare, Sales

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