销售助理

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Date: May 22, 2024

Location: Shanghai, Shanghai, CN, 201203

Company: Merck KGaA Darmstadt, Germany

 

Work Your Magic with us!  

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

Your role:

 Role Purpose 

Sales Support Specialist provides assistance to China commercial team to ensure customer satisfaction for the BioReliance® testing services. This role will be responsible for clerical and administrative duties for the Commercial team, like responding to quotes request for routine testing, preparing bidding documents, answering customers’ inquiries and informing customers on change notifications. The Sales Support Specialist will also be responsible for gaining new sales or marketing leads and assigning them to the respective sales team member. Additional duties will include assist in organising of sales meetings, consolidating content for regional newsletters, and other tasks assigned by the line manager.

Key Accountabilities

  • Answering customer inquiries, scheduling meetings, sales appointments, bidding documents preparation and following up with customers about their quote or proposal requests.
  • Consolidating sales tracker, delegating sales or marketing leads to the respective salesperson, and providing sales data and guides to the Head of Sales.
  • Developing and monitoring performance indicators for sales, managing of sales tracker, and creating sales dashboards in SFDC.
  • Maintain and increase the current customer database through SFDC.
  • Utilise SDFC and S&OP data to analyse and capitalise on sales opportunities.
  • Communicate key competitive activities, trends, and changing customer development plans and priorities, which include emerging customers.

Who you are:

Position Requirements

  • Good scientific credentials, qualifications at least to first-degree level in areas of the life sciences.
  • Requires a minimum of 1-2 years of relevant sales or customer service experience.
  • Strong listening and communication skills are crucial. The sales support specialist will also learn how to listen for common objections and utilize sales training to overcome them.

Other Skills Requirements

  • Self-motivated with unrivalled drive and energy, with a readiness to take on tough challenges and see them through to a conclusion.
  • Results-oriented: able to gather business-critical information on which to base judgment and decide priorities.
  • Has good business acumen: able to combine negotiating skills with significant scientific depth to identify and secure business opportunities.
  • Demonstrates good communication ability, with the credibility and skills of persuasion that is required to present arguments in a diplomatic, clear, concise, and logical manner, and to influence others positively.
  • Customer-centric mindset and possess a continuous improvement attitude.

 

HR: 89831

Functional Area: Commercial


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!

 


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