Senior Analyst- Technical Service(Chemistry)

Work Your Magic with us! 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us

Your Role :

The primary objective of this role is to address technical queries related to the Chemistry portfolio for the WEU region. Additionally, the position involves investigating, analyzing, and retrieving technical information to respond to technical inquiries from both internal and external customers.

• Provide scientific responses to the chemistry questions and solutions to customers research problems by utilizing scientific knowledge and available resources, consulting with more experienced scientists when necessary.
• Recommend products based on customer needs and research interests.
• Troubleshooting the product issues and document product quality issues.
• Ensuring that the queries are cleared as per agreed timelines.
• Participating in the internal quality checks every month.
• To maintain the image of the company  as a source of scientific information, to function as a leader in Life Science and High Technology, and to promote our obsession with service.
• Enhance our product information databases by documenting technical information from customer interactions.
• Contribute to company/department operations and process improvement efforts.
• Recommend and participate in process improvement studies.
• Miscellaneous duties and tasks as assigned by the reporting Manager.
• Exemplary attendance and adherence to schedule.

Who you are: 

• MSc in Chemistry (Analytical/Organic/General Chemistry)
• 3-5 years in R&D/ Technical services of life science or pharma or Chemical industry.
• Previous work experience should be from a fast-paced, changing and growing organization either as
• Organic/Analytical chemist

• Instrumentation lab exposure – UV, IR, HPLC, GC, LCMS, GCMS, XRD, ICP-MS,Titration
• Chemical Synthesis / Organic and Inorganic Chemistry / Biochemistry Reagents at industrial R&D/QC labs
• Lab, QA/QC or R&D Lab technician

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!