Senior Specialist

Work Your Magic with us! 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us

Your Role:

To perform the credit and collection activities for the US & Canada region. Contact customers to request payment for past due balances.  Identify reasons for delayed or non-payment of past due balances. Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date.

SCOPE OF RESPONSIBILITY:

Handle credit and collection activities for a specific territory, business segment or region:

• Portfolio size: $15-$30 million
• 300+ customers
• 25+ calls per day

Who You Are:

• Responsible for collection of receivables, resolving disputes & claims
• Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.
• Ability to handle complex customer portfolio with large number of customer transactions
• Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution center and other stake holders
• Analyzing customer’s payment trend to forecast collection for the fiscal month
• Organize and participates in credit control, distribution center, Sales and Customer meetings.
• Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).
• Back-up and support other A/R personnel as needed

Technical Skills / Competencies:

• Proficient Accounting knowledge.
• Proficient Oral and Written Communication Skills
• Proficient SAP Navigation with respect to AR function.
• Proficient MS Office knowledge.
• Basic Business Knowledge.

Behavioral Competencies:

• Basic Interpersonal Skills
• Basic ability in Problem Solving
• Basic knowledge about Planning & Execution
• Limited know how of Customer Orientation
• Demonstrates Business Acumen
• Basic know how about High Impact Communication
• Should be able to nurture High Performance in self & team
• Should have affinity towards Leading a Change

Basic/ Minimum Qualifications:

• Bachelor degree in any stream (accounting preferred) 
• 4 to 6+ years proven Credit and Collection experience in a corporate environment

       Preferred Qualifications

• Bachelor’s degree in any stream (accounting preferred) 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!