Specialist - Credit Collections

Work Your Magic with us! 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

Your Role:

• Handle credit and collection activities for a specific territory, business segment or region:
• The Collector is responsible for managing a portfolio of customer accounts to ensure timely payment, resolve overdue balances, and maintain positive relationships while supporting the organization’s cash flow objectives
• Contact customers via phone, email, and other channels to collect overdue payments
• Responsible for the delivery the performance as per SLA/KPI targets set
• Investigate and resolve payment discrepancies, disputes, and issues impacting collections
• Review and monitor accounts receivable aging reports; prioritize collection efforts based on risk and overdue status
• Document all collection activities and update account status in the system accurately
• Collaborate with internal teams (sales, customer service, Billing) to resolve account issues and facilitate payment
• Recommend payment plans or escalate accounts as needed according to policy
• Maintain professional, customer-focused communication always
• Identify trends or recurring issues and suggest process improvements
• Comply with all company policies and relevant regulations as per ISO Standards
• Support month-end and year-end closing activities as required by collaborating with Cash applications team
• Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.
• Back-up and support other A/R personnel as needed
• Buddy up with new joiners/Analyst to help them on Process queries
• Kaizen ideas to mitigate process challenges
• Actively participate in Process improvement projects.
• Regular one on one connect to take guidance/feedback to improve the performance

Who You are:

Education: Bachelor’s degree in any streams (accounting preferred) 

Experience: 5 to 7 years proven Credit and Collection experience in a corporate environment.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!