L&D Services Specialist

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

This role is responsible for providing coordination, organization and administration of learning and development activities within the organization. He/she will deliver learning and development support in accordance with agreed KPIs and SLAs.

Key Accountabilities

• Deliver efficient, accurate, timely administration services as per agreed KPIs and SLAs
• Track and measure service delivery as agreed with the Shared Services Leadership Team against KPIs and SLAs
• Actively work to achieve the agreed upon identified performance objectives in alignment with the Shared Services Leadership Team.
• Seek opportunities for continuous improvement and provide constructive feedback
• Work with the Shared Services Leadership Team to meet agreed training and development goals
• Assess if customer requirements are being met effectively
• Demonstrate flexibility and adaptability to varying shift or work schedule requirements and operation hours in-order to fulfil real time business requirements
• Understanding and compliance of confidentiality requirements to perform HR activities due to the sensitive nature of the work
• Ensure that all HR personnel data and sensitive information are kept confidential

Who You Are:

• Candidate must possess at least a Bachelor's/College Degree in Human Resource Management, Psychology, Behavioral Science, Social Sciences, Business Administration or any equivalent degree.
• Preferably 3 to 5 Years minimum professional experience specializing in LMS systems and reporting
• Understanding and experience in the use of Case Management systems and tools (i.e. Service Now, Neocase, etc.). 
• Adequate experience in using MS Office applications.
• Experience in working in a multi-cultural environment.
• Applicants must be willing to work in Taguig City and open for flexible working schedule.
• Strong customer orientation
• Strong sense of ownership and organizational skills
• Strong attention to details
• Problem solving skills and adaptability to change
• Results oriented and performance driven
• Strong level of accountability and integrity 
• Collaborative and team oriented
• Extensive experience in working in a multi-cultural background
• Strong communication skills – both written and verbal
• Strong stakeholder management skills

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!