North America Payroll Team Lead

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Manila based Payroll Team Lead overseeing US & Canada payroll (15k employees) leads daily operations, manages a team, ensures timely and accurate processing, handles escalations for complex issues, maintains compliance with US/CA tax laws, reconciles payroll, drives process improvements, collaborates with HR/Finance, and manages vendor relationships, requiring strong US/CA payroll knowledge, leadership, attention to detail, problem-solving, and system skills (UKG, SAP Success Factors/Employee Central). 

Your Role:

• Team Leadership: Supervise, mentor, train, and manage daily activities of payroll specialists, ensuring workload balance and high morale. Conduct performance appraisals.
• Payroll Operations: Oversee end-to-end processing (bi-weekly/monthly cycles), verify data, calculate wages, deductions, taxes, and ensure accurate direct deposits.
• Compliance & Accuracy: Guarantee adherence to all US federal/state (IRS) and Canadian federal/provincial laws (CRA, Revenue Québec), and local payroll regulations, tax laws, and internal policies.
• Issue Resolution: Serve as point of contact for escalations, resolving complex payroll inquiries, discrepancies, and employee concerns with urgency and professionalism
• Reporting & Reconciliation: Perform Gross-to-Net reconciliations and generate various pay-related reports.
• Process Improvement: Develop, implement, and evaluate strategies, processes, and technology solutions to enhance payroll efficiency and accuracy.
• Accuracy Rate: Percentage of error-free paychecks.
• Issue Resolution Time: Average time taken to resolve payroll tickets or employee disputes.
• Process Efficiency: Implementation of automation tools to reduce manual variance and processing time

Who You Are:

• Minimum of 5–7 years in payroll processing supporting US and Canada, with at least 2–3 years in a leadership role within a Global Shared Services (GSS) or BPO environment.
• Specialized credentials such as Certified Payroll Professional (CPP) for US payroll or Payroll Compliance Professional (PCP) for Canada are highly preferred.
• Advanced knowledge of global HCM & Payroll platforms (e.g., SAP SuccessFactors/Employee Central, UKG) and advanced Excel for data analysis.
• Exceptional English communication skills to interact with North American stakeholders and explain complex legislative concepts

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!