Operations Manager - Procurement

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Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

As a vibrant science and technology company, we believe in science as a force for good. We make a positive difference in millions of people´s lives every day.

Our passion for science and technology is what drives our more than 64,000 employees across 66 countries to find solutions to some of today’s toughest challenges and create more sustainable ways to live.

Job Summary:

The Operations Manager – Invoice Processing is responsible for overseeing the end-to-end invoice processing operations to ensure timely, accurate, and compliant handling of supplier invoices. The role involves managing a team, driving operational efficiency, maintaining quality standards, and fostering strong relationships with stakeholders.

Your responsibilities:

1. Operational Leadership:
   • Oversee daily operations of the invoice processing team to meet SLAs and KPIs.
   • Ensure timely and accurate processing of supplier invoices, credit notes, and adjustments.
   • Resolve escalated issues related to invoice discrepancies, approvals, and payment delays.
2. Team Management:
   • Lead, mentor, and develop a high-performing invoice processing team.
   • Monitor workload distribution and resource allocation to optimize productivity.
   • Conduct regular performance reviews, set goals, and provide feedback.
3. Process Improvement:
   • Identify inefficiencies and implement best practices to streamline invoice processing workflows.
   • Collaborate with cross-functional teams to automate and digitize invoice handling processes.
   • Drive initiatives to reduce processing errors and enhance vendor satisfaction.
4. Compliance and Risk Management:
   • Ensure adherence to company policies, regulatory requirements, and financial controls.
   • Conduct periodic audits to identify and mitigate risks in the invoice processing cycle.
   • Maintain proper documentation and records for audit and reporting purposes.
5. Stakeholder Engagement:
   • Act as a key point of contact for internal departments and external vendors regarding invoice-related matters.
   • Work closely with procurement, finance, and IT teams to address system or policy changes.
   • Build strong vendor relationships to facilitate smooth operations.
6. Reporting and Analytics:
   • Monitor and report on key performance metrics, trends, and improvement initiatives.
   • Provide regular updates to senior management on team performance and operational challenges.
   • Analyze data to identify cost-saving opportunities and operational efficiencies.

Education: Bachelor’s degree in Operations, Business Administration, Finance, or a related field

Experience:

• 5+ years of experience in invoice processing, accounts payable, or financial operations.
• Proven experience in managing teams and leading operations.
• Strong understanding of ERP systems and accounts payable workflows (e.g., SAP, Oracle).

Skills:

• Proficiency in Lean Management principles, including daily management and structured problem-solving methods.
• Excellent leadership and team management capabilities.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Excel and reporting tools.
• Effective communication and stakeholder management skills.

• Problem-solving mindset with a focus on continuous improvement.

• Strong knowledge of Lean principles (Kaizen, 5S, and visual management)

• Customer-oriented approach

• Time management and ability to handle multiple priorities

• Collaborative mindset

• Strategic thinking and decision-making

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!