Product Science Specialist

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your Role:

Responsible for maximizing the company's brand growth through different promotional activities and being a business enabler through identifying right customers. The Product Science Specialist is responsible for driving the cross-TA scientific dialogue to support the commercial businesses, presenting a leading scientific face to the external community.

• Promote all products to top customers to achieve the planned objectives.
• Implement value-adding programs across the territory. 
• Visiting physicians to promote company's products. 
• Conducting marketing activities/literatures to HCPs.
• Providing approved information to HCPs on company's products. 
• Reporting visits and other activities using proper channels.

• Build relationships with target customers. 
• Ensure that accurate, timely and relevant customer knowledge is captured and shared with colleagues using agreed processes.   
• Segment and target high potential customers.
• Visiting physicians with focus on target KOL and selected physicians to promote company's products and build strong relationship with them.
• Providing feedback to manager on customer requests, responses to promotions and product access and competitive activities.

• Diagnosis of the territory situation e.g., local market drivers and initiatives leading to subsequent design and implementation of territory action plan to achieve business objectives

Other Duties and Responsibilities:

• Abide by and perform to the best of his/her abilities all functions, duties and responsibilities to be assigned by the Employer in due course.

• Comply with the orders and instructions given from time to time by the Employer through its authorized representatives.

• Shall not disclose any confidential information in respect of the affairs of the Employer to any unauthorized person.

• Perform any other administrative or non-administrative duties as assigned by any representative of the Employer from time to time either through direct written order or by oral assignment.

Patients Safety/Pharmacovigilance (PV):

• To recognize a reportable Adverse Event (AE) or safety information and ensuring the necessary information is forwarded according to the company procedures.

• Ensures that all reports received or collected regarding any adverse drug reaction, adverse event or safety information on patient(s) using our company's pharmaceutical products are transmitted immediately to the company’s Local Drug Safety Officer (LDSO) and/or the Deputy Local Drug Safety Officer (Deputy LDSO) to ensure compliance with regulatory requirements and for the proper safety evaluation of our products.

Quality Assurance:

• On handling customer complaint, the employee must obtain and compile the information regarding a received complaint and to transfer the information to the local complaint manager.

EHSQ:

• Comply with the Merck Environment, Health, Safety and Security policies and procedures relevant to your position.

Compliance:

• Comply with all applicable laws and regulations issued by the relevant government regulatory agencies.

• Abide by the Merck Code of Conduct and all other policies relevant to your position, including but not limited to the Anti-Corruption and the Anti-Trust Policies.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!