Subject Matter Expert (EKU) AP

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Your Role:

The Subject Matter Expert (EKU) AP will play a critical role in providing specialized knowledge and expertise in the area of accounts payable processes, systems, and best practices in terms of process knowledge, system expertise in ERPs and troubleshooting, issue resolution assistance, training and support resource for questions and guidance, process improvement in identifying opportunities for efficiency, and close collaboration with cross-functional teams such as procurement, Finance, and IT to ensure seamless integration and alignment of accounts payable processes with overall business objectives.

• Provide comprehensive explanations of system functionalities from end to end, including Ariba and OT features and specialized capabilities.

• Act as the Single Point of Contact (SPOC) for end users to manage and resolve technical issues independently or in collaboration with other stakeholders.

• Manage IT Service Level Agreement (SLA) activities in alignment with Delivery Key User (DKU) standards, tracking IT follow-up actions.

• Develop local work instructions, best practices, cheat sheets, and handle all ERP Purchase Requests not linked to Ariba.

• Lead change request (CR) management, including creating and updating requirements as needed.

• Conduct monthly and quarterly training sessions for new and existing end users, addressing local deviations as necessary.

• Coordinate onboarding and training initiatives for colleagues within the MBS team.

• Enable post-go-live end-user support activities to facilitate system adoption and proficiency.

• Conduct solution testing for incidents and ensure the operational reliability of the system through regression testing, UAT, BAT, RT, and CR processes, particularly during upgrades.

• Develop testing scenarios for Change Requests involving live entities, ensuring thorough and effective testing.

• Coordinate end-to-end local change requests for processes spanning procurement in MVD and payment in MNL.

• Define and reach agreement on test scripts to ensure comprehensive testing coverage.

• Assume full responsibility for all testing activities, excluding ERP Programs (LEAN, CTS, RISE, NEXT).

• Manage HPALM (Application Lifecycle Management) activities for both global and local change requests, maintaining shared access with the projects team.
• Fulfill role owner and Segregation of Duties (SOD) champion responsibilities effectively.

Who You Are

• Bachelor’s degree in Information Technology, Business Administration, Accounting, or a related field
• Minimum of 3 years of experience in Accounts Payable processes
• Advanced knowledge of ERP systems such as SAP, Oracle, etc.
• Knowledge in Data Management, Data Mining and Data Migration techniques and practices
• Excellent critical and problem-solving skills
• Strong communication and interpersonal skills
• High attention to detail and a commitment to accuracy
• Experience with process improvement methodologies such as Lean or Six Sigma is advantageous for identifying opportunities to enhance efficiency
• Ability to work under pressure and meet tight deadlines.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!