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Data, Analytics & Insights Specialist

 

Work Your Magic with us!  

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

Role Overview

Join a global CS team were data drives decisions. You’ll turn insights into action, improving operations and customer experience across regions.

 

Your Role

  • Build and manage KPIs, dashboards, and reports (Tableau, Salesforce, Palantir)
  • Ensure data accuracy and governance standards
  • Deliver insights to drive performance and strategy
  • Act as SME in data models and reporting tools
  • Support global standardization and digital transformation initiatives
  • Partner with IT on systems, integrations, and UAT
  • Promote data-driven culture and analytics adoption

 

Who You Are

  • +2 years in Customer Service / Call Center + training exposure
  • Strong skills in Palantir, Tableau, Salesforce, Excel
  • Fluent English (mandatory)
  • Strong analytical thinking & data storytelling
  • Comfortable in fast-paced, global, matrix environments
  • Detail-oriented, proactive, and able to manage multiple priorities

 

🚀 Impact: Work with global stakeholders and play a key role in driving data-led transformation.

 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

 

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

 
Job Requisition ID:  299535
Location:  Costa Rica
Career Level:  C - Professional (1-3 years)
Working time model:  Full-time

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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