Application Technology Consultant / Part-Fulltime / All genders

Technical Customer Consultant - Coatings

Your Role:

As a Technical Customer Consultant - Coatings, your role encompasses several key responsibilities:

Customer Support: provide expert technical support to both Global Key Accounts and international customers, address and resolve technical issues; develop and execute customer collaboration strategies in close partnership with global and local account managers; coordinate customer-related projects with internal stakeholders including application technology labs; organize and conduct training sessions on products and their applications for key account customers and account managers.

Stakeholder Engagement: offer technical expertise and insights during internal decision-making processes by utilizing feedback from customer interactions (Voice of Customer), monitor technical trends in relevant market segments from various resources; contribute to internal projects and participate in strategic development processes as needed.

Representation: create presentations, scientific publications, and demonstration materials to effectively showcase products and support the launch of new products tailored to specific market segments and customers.

This role requires a blend of technical expertise, strategic thinking, and strong communication skills to effectively meet customer needs and drive business success.

Who you are:

• Bachelor’s degree in science or engineering (preferred in chemistry or chemical engineering); advanced degrees are a plus.
• 5+ years working experiences in pigments, coatings applications, paint formulations. 
• Knowledgeable in pigment technologies and their applications within coatings industry.
• Strong customer engagement skills, with the ability to prioritize customer interests and discuss technical topics confidently with stakeholders in customer organizations.
• Excellent verbal and written communication skills, capable of interfacing with diverse individuals in global environments.
• Proficient in creating professional documents and presentations, with a passion for delivering engaging presentations to customers and peers in small or large group settings.

EL-PS-RIC TCC Coatings 

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What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!