Apply now »

We are experiencing a technical issue with the Careers Website. At the moment, applications are not possible. We are working on resolving the issue as soon as possible. Thank you for your patience.

Customer Excellence Specialist

 

Work Your Magic with us!  

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

Your role:

As a Customer Excellence Specialist your mission is to support Customers and our Sales team according to their needs and leverage our Differentiated Service offer as a competitive advantage to drive profitable growth. We bring the voice of our customers to the business. You will be responsible for handling customer and sales requests either by email and CRM (90%) or phone (10%). You will process customer’s purchase orders within agreed timelines ensuring accuracy of data and you will monitor the process from order through to delivery, ensuring a smooth customer experience throughout.

 

Who you are:

  • Previous experience in an admin role or desk-based customer service role.
  • Organized, multitasking, open-minded, great sensibility for customer satisfaction, flexible in a changing and multicultural environment.
  • Strong verbal and written communication skills, promotes good relationship in the team, ensures 2-ways communication and teamwork.
  • Experience with SAP/ERP systems or Salesforce - desirable


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!

 
Job Requisition ID:  286440
Location:  Irvine
Career Level:  D - Professional (4-9 years)
Working time model:  Full-time

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information.


Job Segment: CRM, ERP, SAP, Technology

Apply now »