Business System & Process Specialist

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your role:

As a Business Process Specialist, you will play a vital role in designing, delivering, and leading process improvements that support operational efficiency and maintain best-in-class quality. You will troubleshoot and monitor system and process issues using a root cause analysis (RCA) approach to identify trends and eliminate underlying problems. In this role, you will analyze processes holistically to gauge their value to end-users and assess the potential impact of changes. You will engage with end-users and management to gather insights on business needs, ensuring that feedback on process performance is collected and utilized effectively. Your responsibilities will also include creating, sustaining, and reviewing process documentation to maintain governance across the organization.

Who you are:

• Experience working effectively in diverse teams, demonstrating strong organizational skills and the ability to track and prioritize key tasks.
• Employ advanced analytical skills to tackle complex problems and approach challenges from innovative perspectives.
• Possess proven experience in business process design and implementation, driving efficiency and effectiveness. 4+ years professional experience in a customer facing environment.  
• 2+ years professional experience in a business facing process improvement, project management or similar role  
• Fluent in English, other EU languages are preferred. 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!