Customer Service Specialist L. 68/99 - Talent Pool

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Your role: 

As Customer Service Specialist for the Life Science Business Sector, you will be part of a team which provides infinite solutions to solve the toughest problems in life science in collaboration with the global scientific community, with tools, services and digital platforms which empower scientists and engineers at every stage, helping deliver breakthrough therapies more quickly.
In this role, typically available in Milan office, you will support our customer activities in order to increase customer experience and keeping under control our KPIs. You will support in following-up internal and external customer's requests by providing them necessary information and service with the aim to offer a best in class Customer Service experience. 

Who you are: 

•    High School Diploma or Min BSc in Economic or Scientific Degree
•    Previous experience in Customer Service is a plus 
•    Computer skills (Office Package) & basic Knowledge of digital communication channel
•    Customer orientation, problem solving skills, analytical thinking and strong negotiation skills
•    Ability to work in team
•    Excellent time management
•    Full proficiency in English and Italian is mandatory 
•    Belonging to protected categories according to L. 68/99 

At our Company we value inclusion and we’re always willing to get in touch with candidates belonging to protected categories according to L. 68/99 any time. Please consider this position as a TALENT POOL open all along the year for future vacancies and exclusively dedicated to that category of candidates. 
 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!