Market Business Process Expert
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Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
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We are seeking a dedicated Market Business Process Expert (BPE) to handle country-specific processes and projects for the Americas region (North America, LATAM) within our GES Employee Services Functional Solutions Organisation. This role ensures alignment with Global Process Owners (GPOs) and adherence to a standardized approach, focusing on simplification, harmonization, and documentation of processes in line with the Company's strategy.
Key Responsibilities:
Manage projects across the GES ES portfolio and value streams, enhancing local process expertise. Define, align, and implement local GES-ES processes in collaboration with stakeholders, such as Group HR. Monitor relevant local and regional KPIs within the quality management framework. Identify and coordinate continuous process improvements based on customer feedback and benchmark data. Manage and support local and regional projects and initiatives. Translate new HR products and standards into local market specifics, designing to-be processes with stakeholder involvement. Actively support end-to-end process standardization using the BPM toolkit to drive efficiency and quality. Contribute to significant business projects, including M&A and divestiture. Ensure seamless collaboration across all relevant functions. Serve as a strategic enabler and sparring partner for delivery teams, driving process enhancements and innovation.
Candidate Profile:
- Academic degree in a relevant discipline (e.g., Business Administration).
- At least 3 years of experience in HR operations in a corporate or consulting environment.
- Experience working in international teams with a proven track record in implementing measurable process improvements.
- Experience interacting with HR stakeholders at country, regional, and global levels.
Job-Specific Competencies & Skills:
- Strong HR knowledge focusing on various employee lifecycle processes.
- Excellent project management and process excellence skills (including process improvement, process mining, Six Sigma).
- Exceptional customer management and international team management skills.
- Proficiency in English (native/C1 level) and market-specific languages.
- Basic understanding of Finance and IT.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
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Six Sigma, Business Process, Consulting, Project Manager, Oncology, Management, Technology, Healthcare