Logistics support specialist

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your role: The SAP Implementation Backfill Specialist will provide support to the logistics department during the implementation of SAP systems within an organization. This temporary position is responsible for backfilling the duties and responsibilities of key personnel who are temporarily assigned to the SAP implementation project. The Backfill Specialist ensures the continuity of business operations and provides support to maintain productivity and efficiency during the project duration.

Key Responsibilities are separated into the following areas: Customer orders processing: Answering incoming calls and emails from customers, processing customer orders for company assortment in ERP Scala system (entering/processing orders, invoicing). Handling monthly financial compensations to customers: processing of turnover bonuses, verification of customer demands and validity of the claims. Credit/invoice management: in cooperation with the accounting department handle due date customer invoices and credit limits. Handling complaints:  Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution, issuing credit notes. Goods reception processing: Processing incoming goods from our suppliers to the central warehouse, cooperation with the warehouse officer, and accounting department. Master data management: updating customer and product database in company ERP Scala.

Who you are:

• Prior experience in customer service department (pharma sector preferred), covering the order processing and invoicing
• Familiarity with ERP systems (Scala preferred, Dynamics, SAP) – order management
• Very good written and verbal communication skills
• Fluent in Czech
• Very good skill in MS Office (Word, Excel, Outlook)
• Has a positive and professional work attitude
• Secondary school degree as a minimum
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively.
• Ability to work collaboratively in a team environment, as well as independently with minimal supervision.

Start of employment 05/2024

End of employment 04/2025

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 

Apply now and become a part of our diverse team!