Customer Service Representative - Cash Collection

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

KEY TASKS & RESPONSIBILITIES

Is responsible for generating cash collection via uploading invoices to supplier portals, pro-active calls or emails to meet cash collection objectives to the relevant customers.

Pro-actively run reports to assigned clients on a regular basis to achieve business objectives related to cash collection and by that to achieve revenue for the organization .

Supporting Customer service with relevant tasks as : customer complaints , quotations – when needed

Our customers need to be served in a way that ensures getting the best support and service .

AUTHORITY

Cash collection –

For relevant customers - Uses portals - Uploads invoices and runs reports .

Handles returned invoices.

Connect with relevant customers to achieve  cash collection goals.

Customer service –

               Handle the customer complaint table.

               Support with quotation creation (when requires)

MAIN INTERFACES

INTERNALLY: 

Customer Excellence team

Sales logistics

Sales representatives

Finance department team 

EXTERNALLY:

Local Customers

QUALIFICATIONS

EDUCATION/LANGUAGES

Well English knowledge (read and write)

PERSONAL SKILLS & COMPETENCIES

Good communication and  interpersonal skills

Teamwork ability

Computer oriented

Self-learning ability

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!