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Customer Excellence Analyst

 

Work Your Magic with us!  

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

Your role

 

The role involves supporting administrative and commercial operations with a focus on client management, order processing, and cost analysis. Responsibilities include managing B2B and B2C customer orders through multiple communication channels (WhatsApp, email, and social media), preparing tailored commercial proposals and quotations, handling billing via SUNAT, and overseeing payment collections and follow-ups. Participation in commercial events and direct sales is expected, as well as the preparation of production cost analyses and pricing proposals based on updated inputs. The role also supports data reporting for decision-making, including Excel-based reports detailing production times and costs. The candidate is expected to use digital tools for data analysis and reporting, while maintaining a proactive attitude and supporting continuous improvement in administrative processes.

 

Who you are

 

  • Education: Bachelor’s degree in progress in Business Administration and International Business (ninth semester), with expected graduation in December 2025.
  • English proficiency: Intermediate
  • Microsoft Office: Intermediate to advanced (Excel, Word, PowerPoint)
  • Other tools: Power BI, SQL, SAP (basic)

 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

 

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

 
Job Requisition ID:  287700
Location:  Santa Fe de Bogota
Career Level:  B - Recent University Graduate(<1 year of experien
Working time model:  Full-time

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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