Senior Sales Development Lead, Upstream

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Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Senior Sales Development Lead, Upstream 

Location: Singapore or Taiwan

As part of the Process Solutions (PS) commercial organization within the Customer Applications (CA) team, the Senior Sales Development Lead, Upstream will lead efforts to accelerate sustainable Upstream business growth across an assigned region and/or portfolio of accounts.

In partnership with commercial stakeholders, you will shape go-to-market initiatives and translate regional priorities into focused action plans. Combining strong Upstream bioprocess expertise with commercial insight and a deep understanding of customer needs, you will identify and develop strategic opportunities, generate new business, support competitive conversions and accelerate adoption of the Company’s strategic Upstream solutions.

You will work closely with Account Managers, Upstream Field Application Scientists (FAS), Regional Strategy Execution (RSE), Marketing Communications (Marcom), Franchise and broader PS teams. Together, you will connect changing customer needs with the right technical and commercial capabilities, coordinating resources throughout the customer journey—from early exploration and evaluation to adoption, implementation and long-term growth.

Your Role

Develop strategic Upstream business opportunities

• Partner with Sales to identify, develop and advance opportunities throughout the Upstream customer journey, with an emphasis on strategic new business, seeding opportunities and competitive conversions.
• Translate regional Upstream growth priorities into actionable plans in collaboration with Sales, FAS, RSE and broader PS stakeholders, ensuring effective execution and measurable commercial impact.
• Present the Company’s Upstream expertise, portfolio and solutions to customers through in-person and virtual engagements.
• Evaluate and prioritize opportunities based on strategic fit, commercial potential, customer needs and likelihood of successful adoption.
• Use consultative Upstream expertise to identify and develop sustainable, long-term opportunities, particularly in cell line licensing, custom media development and manufacturing, and differentiated services and solutions.
• Collaborate with Sales to prospect, qualify, develop and nurture opportunities aligned with key Upstream growth priorities, including:
• Competitive Conversion (CoCo)
• New Product Introduction (NPI)
• Product Adoption (PA)
• Strategic seeding
• IA-to-GMP conversion
• Support the effective use of APeC manufacturing capabilities, including the Daejeon Bioprocessing Center.
• Build and maintain a strong pipeline of strategic Upstream opportunities by applying disciplined qualification, prioritization and progression practices in partnership with Sales.
• Ensure accurate and timely CRM visibility for relevant opportunities and activities.
• Share customer and commercial feedback with leadership, business and strategy teams to promote best practices and highlight potential capability or portfolio gaps.
• Represent and position the Company’s Upstream capabilities in strategic customer engagements, linking customer needs to relevant solutions and promoting a ONE PS approach in which the broader PS portfolio creates additional customer value.

Strengthen customer engagement and market development

• Expand customer engagement, market development and adoption of the Company’s Upstream solutions across the assigned territory and/or accounts.
• Lead the successful introduction and adoption of new Upstream products, technologies and capabilities.
• Identify customer needs and commercial potential, applying relevant Upstream expertise to connect customer challenges with appropriate solutions.
• Maintain current knowledge of Upstream technologies, applications and complementary PS capabilities to support high-quality customer engagements.
• Monitor competitor activity, changing customer requirements and market developments, converting relevant insights into actionable commercial opportunities.
• Capture and communicate Voice of Customer (VOC), competitive intelligence and emerging market needs to business, strategy and innovation stakeholders, helping inform commercial and portfolio priorities.
• Develop strategic relationships with industry decision-makers, thought leaders and ecosystem partners to strengthen the Company’s Upstream market presence and uncover future growth opportunities.

Who You Are

• Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering or a related discipline. A Master’s degree, PhD or an equivalent combination of education and industrial experience is preferred.
• Additional education or experience in business, marketing, or a related commercial discipline—including relevant certification—is an advantage.
• At least 7 years of relevant experience in the life science industry, including sales development, business development, technical sales, customer applications or another customer-facing commercial or technical role. Experience in Upstream bioprocessing is highly desirable.
• Strong knowledge of Upstream bioprocessing, ideally including cell culture, cell culture media, cell line technologies, process development and biopharmaceutical manufacturing.
• Experience supporting biological production across modalities such as monoclonal antibodies (mAbs), antibody-drug conjugates (ADCs), vaccines, mRNA, and cell and/or gene therapies, preferably with an emphasis on Upstream processes.
• Understanding of biopharmaceutical customer buying and decision-making processes, from early evaluation through commercial adoption.
• Demonstrated success in opportunity development, pipeline generation, complex opportunity management and multi-stakeholder selling, including experience with large, multi-stage opportunities.
• Experience with custom media, cell line licensing and related services, competitive conversions, new product commercialization or strategic customer collaborations is advantageous.
• Knowledge of process controls and regulatory considerations is a plus.
• Experience collaborating across commercial and technical functions within a matrix organization.
• Ability to manage multiple priorities and complex projects involving regional and global stakeholders.

• Strong ability to uncover customer needs and translate them into meaningful commercial opportunities.
• Consultative selling and strategic opportunity-development expertise.
• Ability to communicate technical and business value through compelling, customer-specific value propositions.
• Ability to combine VOC, market intelligence, competitive insights and CRM or business data to guide prioritization and actions.
• Ability to identify patterns across customers and convert insights into scalable commercial opportunities.
• Strong prioritization, follow-through and project-management skills.
• Ability to maintain momentum throughout complex, multi-stage customer journeys.
• Strong CRM discipline and digital agility.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!