Head of Lab Water Saleses & Service LabWater

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Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Strategy:

Based on global and regional Lab Water Solutions strategy, develop the country growth strategy and execution plan

Develop tactical plan

Analyze local business trends and develop appropriate response including adjustment of existing short- and long-term strategy.

Develop local go-to-market strategy and define implementation plans designed to drive above-market growth while optimizing cross-selling opportunities

Develop local resource strategy

Contribute to global functional strategies (commercial, supply chain management, regulatory, etc.)

People Management:

3 direct reports

Lead the Lab Water Solutions Taiwan business along with the Field Service Manager and Field Marketing expert

Mentor/coach subordinates

Develop performance culture within the team to build future leadership pipeline and commercial talent

Implement robust talent management and succession plans and ensure talent visibility also outside the country

Contribute to building local and global talent pool

Implement effective performance management and contribute to objective setting and review process, including employees with global reporting lines

Member of Taiwan SLS Leadership team

Member of the Water Solutions Sales APAC Management Team

Customer Management:

Manage relationships with key customers, distributors and further business stakeholders

Develop company and Milli-Q brands awareness and reputation in the market with the support of relevant supporting functions

P&L/Operating Plan:

Lab Water Solutions Taiwan sales: 6 mEUR (includes sales of hardware, consumables and services)

Develop accurate sales forecasts

Deliver country P&L for Lab Water

Develop annual and mid-term commercial plans

Organizational Effectiveness:

Manage sales, pricing, distributor management and relevant commercial support in the country

As a member of the Science and Lab Solutions Management Team Support implementation of SLS local key initiatives

Identify opportunities to enhance organizational efficiency and effectiveness in the country and realize synergies

Business / Sales Effectiveness:

Drive and direct the business within the market

Set targets for sales according to overall business targets based on product and customer knowledge

Maximize service growth and profitability as well as develop and implement plans of action to generate service growth

Ensure consistent use of product sales tools across sales channels.

In alignment with global product strategy organize support, product & sales trainings to enhance sales team performance

Design and lead a high performance and highly effective local sales organization that executes the go-to-market strategy

Establish and build key strategic partnerships in the country including with customers, distributors, opinion leaders and industry associations; collaborate with other local Life Science leaders to leverage these partnerships as needed

Maintains and updates competitive / geographical sales and products performance analysis and SWOT (strength, weaknesses, opportunities and threats). Provide inputs to relevant groups.

Deliver sales presentations to customers in coordination with other relevant functions

Collaboration:

Collaborate with all shared functions and business stakeholders

Active role in Science & Lab Solutions Leadership Team and role model behaviors aligned with compahy values and ethical principles.

Address cross-organizational topics in a timely manner

Participate in collective decisions and minimize the occurrence of upward escalation

Prevent emergence of organizational “silos”

Bus Dev:

Bring opportunities and ideas to the Global BD group

Compliance:

Safeguard compliance of local LS organization with country laws and corporate guidelines

Identify compliance risk areas and risk mitigation strategies in Lab Water according to Global Compliance risk management process

Maintain accountability for compliance in Lab Water Solutions

Be proactive in ensuring ethical behavior in Lab Water Solutions

Knowledge, Skills & Experience:

Minimum Master's degree in chemistry, life science or engineering, ideally with MBA or equivalent executive business education

10 years of sales management experience in laboratory market

Proven experience in developing and executing multi-channel sales strategies (direct, indirect, digital)

Accurate forecasting skills

Strong leadership skills fostering an environment of collaboration, teamwork, execution, and accountability required, with demonstrated ability to effectively manage cross functional teams across a matrixed organization

An effective change agent that can operate in ambiguity to deliver upon business strategy

Strong English and Chinese communication skills

Ability to understand and apply basic knowledge, processes and technique to plan and execute projects

Adept at engaging with relevant stakeholders and project management experts for execution

Capable of translating a business issue into a problem solving or design-thinking framework, routinely uses decision-making methodologies to solve problems and competent at training the team on appropriate methods. 

Ability to engage a variety of audience (team, peers, leadership, customer, partners etc) during presentations in English and Chinese. Ability to design and deliver effective presentations with message, structure, clarity, and impact by using story telling techniques.

Proven coaching and mentoring experience.

Travel requirement:

Expected to be in range of 50%.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!