Logistics Specialist / Integrated Supply Chain Operations_ Life Science (Tokyo)

Work Your Magic with us! 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

As a vibrant science and technology company, we believe in science as a force for good. We make a positive difference on millions of people´s lives every day.

メルクは、ヘルスケア、ライフサイエンス、エレクトロニクスの分野における世界有数の企業です。サイエンスとテクノロジーへのあくなき探究から生まれる革新的な製品・サービスで人々の豊かな暮らしを創造します。

メルクグループジャパンについて、こちらをご参照ください。

Division: Integrated Supply Chain Operation, Japan Distribution

Title: Logistics Specialist I, Logistics Support Function

Report To: Logistics Support Manager

Introduction

The life science products handled by we are produced in various locations around the world, and their range is diverse. Additionally, products procured from domestic suppliers are supplied to production sites globally. In a rapidly changing environment, it is essential to strengthen the logistics system, particularly import and export operations, to deliver products and components reliably, safely, and efficiently. To continue implementing optimal approaches to increasingly complex Global Trade, we are seeking individuals with experience in import and export operations or international transport arrangements, or those with strengths in customer support or Trade Compliance. A significant attraction of this role is the dynamic and fast-paced business environment, where you can engage directly with business units and internal stakeholders and closely align with business strategies as needed.

Key Accountabilities

Import and Export Operations

• Schedule management of import and export items, sharing with internal stakeholders (Import: 70% / Export: 30%)
• Collaboration and management with international transport providers and customs brokers
• Creation, checking, and overall management of trade documents related to import and export customs
• Appropriate customs and transport instructions to international transport providers and customs brokers
• Coordination of delivery schedules with the Distribution Center (DC) / management of incoming schedules
• Monitoring and management of transport provider performance based on KPIs
• Management of HS code, FTA preferential tax treatment application status, and promotion
• Creation of hazardous material transport documents
• Compliance with laws and regulations related to import and export
• Confirming with authorities regarding import and export laws as necessary
• Export permit and approval application work with the Ministry of Economy, Trade and Industry
• Sharing of legal amendment information with the team and internal stakeholders
• Price and delivery negotiations with domestic manufacturers for export procurement items (responsibilities may vary based on experience)
• Daily/weekly/monthly reporting related to the above tasks

Customer Support and Communication with Internal and External Stakeholders

• Promptly respond to internal customer requests and coordinate to resolve customer issues
• Lead coordination with related internal departments
• Accurately, precisely, and promptly understand the needs of stakeholders and respond by deadlines
• Maintain and continue good relationships through daily communication with partner companies
• Provide necessary information timely and appropriately
• Timely responses to inquiries from partner companies
• Appropriate instructions in compliance with import and export-related laws

Communication with Internal Related Departments

• Coordination with internal related departments (Regulated Affairs, CS, Sales, SC, QA, Distribution)
• Responding to inquiries from overseas departments
• Coordination with import and export and logistics personnel in various countries

Continuous Improvement

• Business improvement (review of business processes, utilization of IT tools, etc.)
• Planning and execution of logistics improvement measures (cost, quality, environment, etc.)
• Participation in global leading projects (based on experience)

Education

• High school diploma or higher (may vary depending on work experience)

Qualifications

• More than 3 years of experience in trade operations
• Experience in import and export operations at a shipper or international logistics company (experience at logistics companies only is acceptable)
• Experience in the import and export of chemicals is preferable
• Especially welcome those with experience in managing and operating FTA and import/export laws
• Comfortable with overseas cultures and interactions, and no aversion to English
• No resistance to using SAP or other business systems, as well as macro tools
• Experience using SAP is preferable
• Particularly welcome those who can code in macros or Power BI, not just use them as users
• Experience in some form of improvement in work (business improvement, logistics improvement, etc.)

Competencies & Skills

• Ability to work autonomously and proactively
• Drive business initiatives with a sense of ownership rather than waiting for instructions from superiors
• Actively engage in new tasks and learn necessary knowledge and skills
• Daily communication skills to build and maintain good relationships with colleagues, related departments, and external partners
• Japanese: Native / English: Intermediate (TOEIC score of 650 or higher)
• Acceptable even if currently below the TOEIC score as long as there is a willingness to improve English proficiency after joining
• Must have no resistance to understanding English documents and communicating via email in English
• Trade-related qualifications such as customs broker, trade practical certification, IATA diploma are welcomed
• IT literacy
• MS Office software: Business intermediate level
• Basic functions and Pivot Table skills in Excel are essential
• A proactive attitude toward learning about the latest IT tools like Power BI and CHAT GPT (as they are being promoted for use in business)
• Experience using ERP like SAP is preferable

Remarks:

Primary Work Location:

 Azabudai Hills Headquarters (Nearest stations: Kamiyacho, Roppongi Ichome)

It is possible to work in a pattern that combines remote work (1-2 days of remote work per week)

Business travel: As necessary (approximately once a month to company DC / Chiba and Kanagawa Prefectures)

Division: Integrated Supply Chain Operation, Japan Distribution

Title: 輸出入、国際物流スペシャリスト (Logistics specialist I, Logistics support function)

Report To: Logistics Support Manager

Introduction

メルクで取り扱っているライフサイエンス関連商品は、世界各地で生産されておりその商品数は多種多様となります。また国内サプライヤーから調達した商品を、世界各地の生産拠点に供給しています。目まぐるしく環境が変化する中、確実に、安全に、効率良く、製品や部品を届けるために、ロジスティクス体制の、とりわけ輸出入業務の強化が必要となっています。より複雑化しているGlobal Tradeに対しての最適アプローチを継続実施するため、輸出入業務や国際輸送手配の経験者、もしくはカスタマーサポートやTrade Complianceを軸に強みのある方を新たに募集いたします。事業部門や社内のステークホルダーと直接コミュニケーションをとりながら、そして必要に応じて事業戦略に密接に関わりながら業務を進めるビジネスのダイナミズムやスピード感をより実感できることが大きな魅力です。

Key Accountabilities

• 輸出入オペレーション
  • • 輸出入品のスケジュール管理、社内関係者への共有（輸入:70%/輸出30%）
    • 国際輸送業者、通関業者との協業、マネージメント
      • 輸出入通関関連書類の作成、チェック、スケジュール管理等の貿易実務全般
      • 国際輸送業者、通関業者への適切な通関・輸送指示
      • ディストリビューションセンター（DC）との配送日程調整/入荷スケジュールの管理
      • ＫＰＩに基づいた輸送業者パフォーマンスのモニター/管理
      • HSコード管理、FTA優遇税制適用状況管理、推進
      • 危険物輸送書類の作成
    • 輸出入の法令関連業務
      • 輸出入他法令について、必要に応じて行政へ確認
      • 経済産業省への輸出許可・承認申請業務

（※該否判定は社内別部門で実施）

• • • • チーム内、社内関係者への法改定情報等の共有
    • 輸出調達品に関する国内メーカーとの価格、納期調整、折衝（ご経験に応じて担当頂く可能性有）
    • 上記各業務に関連した、デイリー/ウィクリー/マンスリーのレポーティング
• カスタマーサポート業務＆社内外関係者との適切なコミュニケーション
  • メルク内部カスタマーの要望に迅速に対応/お客様課題を共に解決するためのコーディネート全般
    • 社内関連部署とのコーディネーションをリード
    • 相手のニーズを的確に、正確に、迅速に把握し、納期までに回答
  • 協力会社との日々のコミュニケーションを通じた良好な関係の維持、継続
    • 必要な情報をタイムリー且つ適切に提供
    • 協力会社からの問い合わせに対するタイムリーな回答
    • 輸出入関連法令を遵守した適切な指示
  • 社内関連部門とのコミュニケーション
    • 社内関係部門（Regulated Affairs, CS, Sales, SC, QA, Distribution）調整
    • 海外担当部門からの問い合わせ対応
    • 各国の輸出入、ロジスティクス担当者との調整

• 継続的改善          
  • • 業務改善（業務プロセス見直し、ITツール活用等）
    • 物流改善施策の立案、実行（コスト、品質、環境等）
    • Global主導プロジェクトへの参画（ご経験に応じて）

Education

• 高校卒以上（業務経験内容によっては、学歴問わず）

Qualifications

• 貿易業務経験 3年以上
  • 荷主若しくは国際物流事業会社での輸出入業務経験（物流事業会社のみの経験も可）
  • 化学品の輸出入経験があれば尚可
  • FTAや輸出入法令の管理、運用経験者は特に歓迎
• 海外文化や海外とのやりとりに抵抗感がない方、英語へのアレルギーがない方
• SAPやその他業務システム、及びマクロツールを使用した業務に抵抗がない方
  • SAP使用経験を有していれば尚可
  • マクロやPower BIをユーザーとしてだけではなく、自らコーディングできる方は特に歓迎
• 業務の中で何らかの改善経験を有する方（業務改善、物流改善等）

Competencies & Skills

• 自律的、かつ能動的に業務に取り組むことができる方
  • 上司からの指示命令を待つのではなく、主体性をもって業務を推進する
  • 新たなことに積極的に取り組み、必要な知識やスキルを学ぶことに積極的
• 同僚や関係部門、外部協力会社と良好な関係を構築・維持できる日常コミュニケーション能力
• 日本語：ネイティブ/英語：中級（TOEIC650点以上）
  • 現時点でTOEICスコア未達であっても、入社後英語力向上の意欲のある方であれば可
  • 英文ドキュメント理解や英語でのメールやりとりに抵抗がないこと（必須）
• 通関士、貿易実務検定、IATAディプロマ等、貿易関連資格保有者は歓迎

• ITリテラシー
  • MSオフィスソフト：ビジネス中級レベル
    • エクセルにおける基本的関数、Pivot Tableスキルは必須
  • Power BIやCHAT GPT等、最新ITツールに関して、積極的に学ぶ姿勢の有る方（業務内で活用を推進中の為）
  • SAP等ERPの使用経験があれば尚可

Remarks: 　

• 主たる勤務地:
  • メルク　麻布台ヒルズ　本社（最寄り駅：神谷町、六本木一丁目）
  • リモートワークを組み合わせたパターンで勤務すること可能（リモートワーク週1-2日）
• ビジネストラベル：必要に応じて有り（自社DC/千葉県・神奈川県への月1回程度の出張あり）

Recruiting Contact: Maiko Yamasue

Register now to our new Talent Zone! It is a great way to stay connected, learn more about our company, career opportunities and events! Even you have no plan to apply a position now, please feel free to register to be visible to our internal recruiters and stay in touch for future opportunities.

メルクグループのタレントゾーンにご登録ください！メルクのポジションにすぐに応募予定のない方も登録可能です。

メルクグループと、メルクにおけるキャリアオポチュニティーについて、理解を深めるいい機会を是非ご活用ください！
 

Talent zone link: https://careers.vibrantm.com/global/en/jointalentcommunity

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Apply now and become a part of our diverse team!