Country Medical Information Manager (all genders)

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your Role:

Your expertise will support our commitment to ensuring the effective use of our medicinal products and delivering exceptional service.

If sharing information is your passion, join our customer facing team providing accurate and comprehensive medical and scientific information to answer product-related requests.

Provide answers based on standard response documents and on your own search in relevant resources. Interact at eye level with healthcare providers and find the right tone to respond to patients’ questions.

As part of our 2nd Level team, you develop, maintain, and update scientific content related to our product portfolio. Ensure proper documentation and reporting of inquiries and take a part in generating valuable insights into our customers’ needs.

If you enjoy a structured way of working in a regulated environment and dealing with people - join us at the interface to various internal and external stakeholders, supporting the alignment of our external communication with the overall Medical Strategy.

the position is limited until 31.12.2026.

Who you are:

• Medical or scientific background (e.g. technician, pharmacist, nurse, scientist or qualification according to § 75 AMG)
• Strong scientific and empathic communication and writing skills in German and English
• Ability to adapt to different types of customers, explaining complex data within a regulated framework.
• Experience in database/literature searches and data analysis (e.g. Veeva, Embase, Qlik) as well as extraction of valid data for a specific question.
• Basic knowledge of pharma regulations (e.g. AMG, HWG).
• Experience in pharmaceutical industry and customer services preferred.
• Ideally knowledge in relevant therapeutic area, i.e. neurology, immunology.  

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!