HR Services & Resolution Specialist

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Your role: 

As HR Services and Resolution Specialist you are responsible for maintaining HR data records in global and/or local HR systems from Hire to Retire, you will prepare HR documents such as contracts, addendums and answer routine and complex questions and escalated customer service inquiries (about HR policies and procedures, workforce administration) or route inquiries to the appropriate resources when required. You follow, respect and use four eyes principle to ensure quality of processes data and documents, and you ensure information validity of employee population data and records and accuracy of data entry of HR information for all employees. You are responsible for updating procedures and work instructions when necessary to achieve optimal operational efficiency. You participate and support global and/or local HR projects and build partnerships with peers, HR Business Partners, and customers. You strive for improvement/optimization of processes within your realm of responsibility and will focus on results for the delivery of very good quality services to the organization.

Who you are:

Must have:

• B2 or above level of French and English.
• Proactive and customer-focused attitude with excellent communication skills.
• Analytical, problem solving and critical thinking skills.
• Ability to organize time efficiently by prioritizing work and concentrating on key tasks.

Nice to have:

• Previous experience in HR Shared Service Center (Hire to Retire process).
• Knowledge of ticketing systems and technology that support workforce administration.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!