Senior Process Engineer, MSAT Single Use & Integrated Platform Solutions _Life Science

POSITION SUMMARY

The Senior Process Engineer (MSAT) serves as a subject matter expert in large-scale bioprocessing and biomanufacturing, with a specialized focus on Tangential Flow Filtration (TFF), clarification, virus filtration, and Process Analytical Technology (PAT). This role is responsible for delivering advanced technical support, driving thought leadership, and enabling commercial success through deep scientific expertise and customer-centric engagement across the Japanese biopharmaceutical market.

KEY RESPONSIBILITIES

Technical Expertise & Process Support

• Serve as a recognized expert in large-scale bioprocessing, with a focus on TFF, clarification, virus filtration, and PAT technologies (e.g., Raman spectroscopy analyzers, auto-sampling systems) across the full bioprocessing workflow.
• Design and execute hands-on process development, scale-up, and implementation work for advanced analytical equipment, including ProCellics™ Raman Analyzer with Bio4C™ Raman Software and MAST® Autosampling Solution, following best practice protocols.
• Lead troubleshooting, root cause investigations, and scale-down/scale-up studies related to processes and equipment.

CapEx Investment & Project Consulting

• Collaborate closely with customers' technical and engineering teams to provide consultative and hands-on guidance for CapEx investment projects and facility design, including mass balance calculations.
• Provide complex technical consultation to support clients' capital investment decisions, leveraging scientific knowledge, modeling, and engineering design expertise.

Thought Leadership & Customer Engagement

• Deliver thought leadership activities including conference presentations, customer training sessions, and webinars focused on single-use systems, PAT integration, and advanced biomanufacturing equipment.
• Build and maintain trusted partnerships with customers through direct engagement, offering high-level technical support aligned with their long-term equipment and process strategies.
• Ensure high-quality customer communication via teleconferences and face-to-face meetings regarding equipment performance and process details.

Commercial & Cross-Functional Collaboration

• Represent Merck as a technical expert within the commercial organization and drive best-in-class capabilities to enable winning commercial outcomes.
• Proactively capture and share Voice of Customer (VOC) insights with relevant functions including R&D, Franchises, and Commercial teams.
• Collaborate effectively with internal stakeholders including the commercial team and system manufacturing teams to address customer needs and ensure successful deployment.
• Identify and capture commercial opportunities using sales effectiveness tools.

KEY ACCOUNTABILITIES

• Drive Merck product adoption, competitive conversion, and seeding wins to ensure business growth and market leadership in Japan.
• Defend Merck's position with customers and provide strategic understanding of customer programs and plans (e.g., technology transfer).
• Share technical and process knowledge acquired from customers with associated internal teams to advance commercial opportunities into strategic impact.
• Lead and influence cross-functional teams without direct authority to deliver customer-centric outcomes.

SCOPE OF COLLABORATION

• Internal: Regional Commercial Organization, Global TSS Peers, R&D, Franchise, Field Service, GSA, ISCO, Quality Teams.
• External: Customers, Industry Forums & Associations, Conferences, Regulators.

CANDIDATE PROFILE

Minimum Qualifications

• B.S., M.S., or Ph.D. in Chemical Engineering, Biotechnology, or a related engineering or science discipline.
• Minimum 10 years of proven experience in biopharmaceutical technical roles in manufacturing, pilot, and/or laboratory-scale environments.
• Sound knowledge of science and engineering fundamentals, combined with a hands-on, practical sensibility for engineering design.
• Strong experience in the application of scaling and implementation requirements for biopharmaceutical processes.
• Extensive experience in clear and concise communication to diverse audiences in both written and oral formats.
• Commercially astute with a solid understanding of market needs and trends.
• Open-minded, customer-focused, and an effective team player with experience working in multicultural matrix environments.
• Essential competencies: customer centricity, strategic thinking, and integrated mindset.

Preferred Qualifications

• Technical mastery of one or more bioprocess applications, including process requirements, best practices, and industry standards.
• Functional knowledge and experience in the use of process controls (PLC, PCS, etc.), biopharma automation procedures, and FDA data integrity guidelines.
• Experience with mass balance calculations, process flow diagrams (PFDs), and P&IDs.
• Demonstrated leadership experience in projects with multiple workstreams and diverse stakeholder groups.